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ease
features
design
support

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Description

Amplify.ai has introduced the first enterprise-level Conversational AI Platform in the market. This innovative platform delivers continuous and tailored messaging experiences across a wide array of "conversational surfaces" that are constantly growing. Currently, it supports popular platforms like Facebook, Facebook Messenger, WhatsApp, Instagram, RCS, and both desktop and mobile web, along with in-app integrations, Click-to-Messenger ads on Facebook, and Google’s AdLingo advertising unit. Our solution encompasses all necessary tools to design and oversee your own Branded Virtual Assistant. These advanced chatbots surpass mere menu-driven interactions by providing a comprehensive spectrum of messaging-based conversational engagement, which includes everything from simple text to rich media experiences. The rise of conversational engagement represents a new era in advertising, offering brands unique opportunities to guide potential customers through their journey, both at initial contact and during subsequent re-engagement efforts. As brands leverage this technology, they can create deeper connections with their audience, leading to enhanced customer loyalty and satisfaction.

Description

In today's landscape, enhancing both customer and employee experiences has emerged as a central focus for strategic initiatives. Consequently, leveraging the appropriate technological tools becomes essential for addressing the concerns of customers and employees in a prompt and effective manner. A chatbot, whether rule-based or powered by artificial intelligence, serves as an advanced conversational agent that mimics human dialogue through digital messaging, enabling real conversations for various objectives like information retrieval and action execution. Rule-based chatbots deliver automated responses that adhere to predefined rules, making them ideally suited for streamlining notification processes through straightforward exchanges of information and requests. Conversely, AI-supported chatbots offer tailored messaging informed by data and insights gathered from multiple systems and channels, thus enhancing resource management and process efficiencies while delivering a more personalized interaction experience. As businesses increasingly recognize the value of such technologies, the adoption of chatbots continues to rise, revolutionizing the way organizations engage with their stakeholders.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Facebook Messenger
Instagram
WhatsApp

Integrations

Facebook
Facebook Messenger
Instagram
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Amplify.ai

Founded

2016

Country

United States

Website

amplify.ai/

Vendor Details

Company Name

Etiya

Founded

2004

Country

Holland

Website

www.etiya.com/en/products/chatbot

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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Alternatives

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