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Average Ratings 2 Ratings

Total
ease
features
design
support

Description

Tackle the most significant obstacles that remote contact center teams face to provide outstanding sales and customer experiences. When frontline teams begin each day well-connected to tailored data, actionable insights, and behavioral cues, they are propelled towards excellence rather than disengagement. Frontline leaders are equipped with data-driven strategies that not only enhance their teams' performance but also allow them to manage more associates and customers without incurring additional costly leadership expenses. Empowering these high-performing teams with adaptive personas that emulate the best frontline associates and managers uncovers successful actions, behaviors, and patterns hidden within your operational data. As associates and leaders achieve improved sales and exceptional service, the effective strategies they employ are disseminated throughout the organization, amplifying the benefits experienced by these top-performing teams. This shared knowledge fosters a culture of continuous improvement and collaboration, ultimately driving the entire organization towards greater success.

Description

CloudApper hrPad is an AI-powered employee self-service (ESS) kiosk solution that transforms standard iOS, Android, or Windows tablets into frontline HR service terminals. It enables deskless employees to access HR functions and complete routine tasks directly from the shop floor, warehouse, nursing station, or any physical work environment. The platform integrates natively with major HCM platforms, including UKG Pro, UKG Ready, Workday HCM, Dayforce, and Oracle HCM Cloud. By placing an always-available touchpoint where frontline workers operate, hrPad establishes a real-time, bidirectional sync with your system of record, automating tasks without manual intervention. Core Features: Shift Management: Employees can view schedules, swap shifts, bid for open slots, and receive manager approvals directly from the kiosk. Time-Off & Accruals: Allows workers to check active balances and submit time-off requests in real time, pulling live data from the connected HCM. AI Attestation & Compliance: Automates meal period verification, break prompts, and signature collection at the point of punch to support labor law adherence. 24/7 AI HR Assistant: A conversational AI layer answers employee questions regarding corporate procedures, policies, and entitlements instantly. Communications & Documents: Delivers company announcements and HR documents directly to the kiosk, keeping distributed teams informed. Punch Tracking: Includes seamless punch-in/out capability built into the broader ESS experience. Deployable on off-the-shelf tablets, hrPad is a cost-effective alternative to proprietary hardware that shortens resolution times and empowers hourly employees.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Connect Yes 
Five9 Yes 
Genesys Cloud CX Yes 
Google Cloud Platform Yes 
Hg Mercury CRM Yes 
NiCE CXone Mpower Yes 
NiCE Employee Engagement Manager (EEM) Yes 
Oracle APM No 
Oracle Cloud Infrastructure Yes 
Oracle Fusion Cloud HCM No 
Oracle HR Analytics No 
Paychex Flex No 
Paycor No 
SAP CRM Yes 
ServiceNow Yes 
SurveyMonkey Yes 
Tableau Yes 
Twilio Yes 
UKG Ready No 
isolved No 

Integrations

Amazon Connect No 
Five9 No 
Genesys Cloud CX No 
Google Cloud Platform No 
Hg Mercury CRM No 
NiCE CXone Mpower No 
NiCE Employee Engagement Manager (EEM) No 
Oracle APM Yes 
Oracle Cloud Infrastructure No 
Oracle Fusion Cloud HCM Yes 
Oracle HR Analytics Yes 
Paychex Flex Yes 
Paycor Yes 
SAP CRM No 
ServiceNow No 
SurveyMonkey No 
Tableau No 
Twilio No 
UKG Ready Yes 
isolved Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AmplifAI

Founded

2014

Country

United States

Website

www.amplifai.com

Vendor Details

Company Name

CloudApper AI

Country

United States

Website

www.cloudapper.ai/employee-self-service-kiosk/

Product Features

Sales Performance Management

Incentive Compensation Management (ICM) No 
Predictive Sales Analytics No 
Quota Management No 
Reporting / Analytics No 
Sales Coaching Analysis No 
Sales Gamification No 
Sales Performance Tracking No 
Sales Planning & Forecasting No 
Territory Management No 

Product Features

Human Resources

360 Degree Feedback Yes 
Applicant Tracking No 
Attendance Management Yes 
Benefits Management Yes 
Career Development Planning No 
Compensation Management Yes 
Compliance Management Yes 
Employee Database Yes 
Employee Lifecycle Management Yes 
Onboarding Yes 
Payroll Management Yes 
Performance Management Yes 
Recruiting Management No 
Self Service Portal Yes 
Succession Planning No 
Time & Attendance Management Yes 
Time Off Management Yes 
Timesheets Yes 
Training Management No 

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