Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Tackle the most significant obstacles that remote contact center teams face to provide outstanding sales and customer experiences. When frontline teams begin each day well-connected to tailored data, actionable insights, and behavioral cues, they are propelled towards excellence rather than disengagement. Frontline leaders are equipped with data-driven strategies that not only enhance their teams' performance but also allow them to manage more associates and customers without incurring additional costly leadership expenses. Empowering these high-performing teams with adaptive personas that emulate the best frontline associates and managers uncovers successful actions, behaviors, and patterns hidden within your operational data. As associates and leaders achieve improved sales and exceptional service, the effective strategies they employ are disseminated throughout the organization, amplifying the benefits experienced by these top-performing teams. This shared knowledge fosters a culture of continuous improvement and collaboration, ultimately driving the entire organization towards greater success.
Description
YOOBIC provides a digital workplace that is all-in-one for frontline employees. Our mobile app provides frontline retail staff and business leaders with all the performance tools they need to learn, work, and communicate in one place. YOOBIC's digital task management, streamlined communications, and mobile learning helps to drive operational excellence and dramatically improve the employee experience. YOOBIC solutions are trusted by 300+ global brands, including Roots Boots, Burgerfi and Untuckit, Logitech and Logitech. They also provide real-time visibility into multilocation business execution and customer experience, as well as operational consistency and agility.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Connect
Yes
Clarabridge
Yes
Cogito
Yes
DealerSocket
Yes
Easyflow
No
Five9
Yes
Google Cloud Platform
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Make
No
Integrations
Amazon Connect
No
Clarabridge
No
Cogito
No
DealerSocket
No
Easyflow
Yes
Five9
No
Google Cloud Platform
No
HubSpot CRM
No
HubSpot Customer Platform
No
Make
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
AmplifAI
Founded
2014
Country
United States
Website
www.amplifai.com
Vendor Details
Company Name
YOOBIC
Founded
2014
Country
United Kingdom
Website
www.yoobic.com
Product Features
Sales Performance Management
Incentive Compensation Management (ICM)
No
Predictive Sales Analytics
No
Quota Management
No
Reporting / Analytics
No
Sales Coaching Analysis
No
Sales Gamification
No
Sales Performance Tracking
No
Sales Planning & Forecasting
No
Territory Management
No
Product Features
Digital Workplace
Activity / News Feed
No
Calendar Management
No
Chat / Messaging
No
Content Management
No
Document Management
No
Employee Directory
No
File Sharing
No
Knowledge Management
No
Surveys & Feedback
No
Task Management
No
Employee Communication Tools
Activity / News Feed
No
Audio / Video Conferencing
No
Blogs
No
Chat / Messaging
No
Employee Directory
No
Event Calendar
No
File Sharing
No
Knowledge Management
No
Newsletter Management
No
Surveys & Feedback
No
Employee Engagement
Benchmarking
No
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
No
Goal Management
No
Health & Wellness Programs
No
Performance Management
No
Pulse Surveys
No
Mobile Learning
Academic / Education
No
Asynchronous Learning
No
Blended Learning
No
Built-In Course Authoring
No
Certification Management
No
Content Management
No
Corporate / Business
No
Employee Training
No
Engagement Monitoring
No
Gamification
No
Media Management
No
Skills Tracking
No
Social Learning
No
Student Portal
No
Synchronous Learning
No
Testing / Assessments
No
Training Companies
No
Video Conferencing
No
Virtual Classroom
No
eCommerce
No
Retail Execution
AI / Image Recognition
No
Collaboration Tools
No
Data Collection
No
Inspection
No
Pricing / Placement Optimization
No
Product Education
No
Product Promotion Strategy
No
Retail Site Audit
No
Workforce Management
No
Task Management
Collaboration
No
Create Subtasks
No
Gamification
No
Gantt Charts
No
Mobile Access
No
Percent-Complete Tracking
No
Progress Tracking
No
Recurring Tasks
No
Reporting/Analytics
No
Spreadsheet View
No
Task Board View
No
Task Planning
No
Task Scheduling
No
Task Tracking
No
Time Tracking
No
To-Do List View
No