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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Tackle the most significant obstacles that remote contact center teams face to provide outstanding sales and customer experiences. When frontline teams begin each day well-connected to tailored data, actionable insights, and behavioral cues, they are propelled towards excellence rather than disengagement. Frontline leaders are equipped with data-driven strategies that not only enhance their teams' performance but also allow them to manage more associates and customers without incurring additional costly leadership expenses. Empowering these high-performing teams with adaptive personas that emulate the best frontline associates and managers uncovers successful actions, behaviors, and patterns hidden within your operational data. As associates and leaders achieve improved sales and exceptional service, the effective strategies they employ are disseminated throughout the organization, amplifying the benefits experienced by these top-performing teams. This shared knowledge fosters a culture of continuous improvement and collaboration, ultimately driving the entire organization towards greater success.

Description

We recognize that each client operates under distinct organizational structures, objectives, and priorities, which is why our tailored Incentive Compensation Management service is crafted to ensure maximum adaptability and alignment with your business goals. Our cutting-edge Sales Performance Management platform delivers a wealth of information and insights at your fingertips, enabling you and your team to enhance productivity and accomplish more of your strategic ambitions. With a newly revamped, future-ready engine, XTIVA integrates sophisticated features designed to bolster your business’s success. Our extensive experience, spanning decades, is a significant asset that influences the way you and your team function. At XTIVA, we focus exclusively on Financial Services firms, allowing us to fully understand the unique and complex nature of your business requirements, which encompasses a diverse array of challenges related to producers, regulators, operations, shareholders, and customers. We pride ourselves on delivering solutions that are finely tuned to address these multifaceted issues effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Connect
Cogito
DealerSocket
Five9
Genesys Cloud CX
Google Cloud Platform
Hg Mercury CRM
HubSpot CRM
HubSpot Customer Platform
NICE CXone Mpower
Oracle Cloud Infrastructure
SAP CRM
Salesforce Sales Cloud
ServiceNow
SurveyMonkey
Tableau
Talkdesk
Twilio
Workday Extend
Zendesk

Integrations

Amazon Connect
Cogito
DealerSocket
Five9
Genesys Cloud CX
Google Cloud Platform
Hg Mercury CRM
HubSpot CRM
HubSpot Customer Platform
NICE CXone Mpower
Oracle Cloud Infrastructure
SAP CRM
Salesforce Sales Cloud
ServiceNow
SurveyMonkey
Tableau
Talkdesk
Twilio
Workday Extend
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AmplifAI

Founded

2014

Country

United States

Website

www.amplifai.com

Vendor Details

Company Name

Xtiva

Founded

1995

Country

United States

Website

xtiva.com

Product Features

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

Product Features

Commission

Affiliate Management
Agency Commission
Commission Calculations
Commission Scheduling
Commission Tracking
Compliance Management
Flat Commissions
Incentive Programs
Multi-Tiered Commissions
Percentage Commissions
Sliding Scale Commissions
Split Commissions

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

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