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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Tackle the most significant obstacles that remote contact center teams face to provide outstanding sales and customer experiences. When frontline teams begin each day well-connected to tailored data, actionable insights, and behavioral cues, they are propelled towards excellence rather than disengagement. Frontline leaders are equipped with data-driven strategies that not only enhance their teams' performance but also allow them to manage more associates and customers without incurring additional costly leadership expenses. Empowering these high-performing teams with adaptive personas that emulate the best frontline associates and managers uncovers successful actions, behaviors, and patterns hidden within your operational data. As associates and leaders achieve improved sales and exceptional service, the effective strategies they employ are disseminated throughout the organization, amplifying the benefits experienced by these top-performing teams. This shared knowledge fosters a culture of continuous improvement and collaboration, ultimately driving the entire organization towards greater success.

Description

Multi-award winning mobile optimized learning and engagement app delivers the right content at just the right time. Mobile video and quizzing allow for continuous learning, as well as essential resources for your frontline employees. We are ideal for any business, especially those with more than 250 employees, because we can deliver at scale and speed. To better understand the impact that learning and engagement have on your business and your employees, we gather deep user insights. Our multi-award winning communication app for learning and communications can reach 100% of your workforce to achieve measurable results. StoryShare provides superior frontline performance via video, achieving outcomes not possible with any other corporate learning and training program. Engage your frontline employees with relevant, easy-to-access video learning and communications. You can increase productivity, sales, customer ratings, and decrease absenteism and turnover. Get actionable insights to support your KPIs and increase training uptake.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Amazon Connect Yes 
Box No 
Clarabridge Yes 
Cogito Yes 
Degreed No 
Five9 Yes 
Genesys Cloud CX Yes 
Google Cloud Platform Yes 
Hg Mercury CRM Yes 
HubSpot Customer Platform Yes 
Kollective No 
NiCE Employee Engagement Manager (EEM) Yes 
SAP CRM Yes 
ServiceNow Yes 
SurveyMonkey Yes 
Tableau Yes 
Twilio Yes 
VBrick No 
Zendesk Yes 

Integrations

Salesforce Yes 
Amazon Connect No 
Box Yes 
Clarabridge No 
Cogito No 
Degreed Yes 
Five9 No 
Genesys Cloud CX No 
Google Cloud Platform No 
Hg Mercury CRM No 
HubSpot Customer Platform No 
Kollective Yes 
NiCE Employee Engagement Manager (EEM) No 
SAP CRM No 
ServiceNow No 
SurveyMonkey No 
Tableau No 
Twilio No 
VBrick Yes 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AmplifAI

Founded

2014

Country

United States

Website

www.amplifai.com

Vendor Details

Company Name

StoryShare Platform

Founded

2011

Country

United Kingdom

Website

www.storyshareplatform.com

Product Features

Sales Performance Management

Incentive Compensation Management (ICM) No 
Predictive Sales Analytics No 
Quota Management No 
Reporting / Analytics No 
Sales Coaching Analysis No 
Sales Gamification No 
Sales Performance Tracking No 
Sales Planning & Forecasting No 
Territory Management No 

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management Yes 
Health & Wellness Programs No 
Performance Management Yes 
Pulse Surveys No 

Learning Management Systems (LMS)

Academic / Education No 
Asynchronous Learning Yes 
Blended Learning No 
Built-In Course Authoring Yes 
Corporate / Business Yes 
Customizable No 
Gamification Yes 
Learner Portal Yes 
Mobile Learning Yes 
Open Source No 
SCORM Compliance Yes 
Synchronous Learning Yes 
Video Conferencing No 
eCommerce No 
eLearning Companies No 

Microlearning

Adaptive Learning No 
Asynchronous Learning Yes 
Built-In Course Authoring Yes 
Content Library Yes 
Evaluation Management Yes 
Gamification Yes 
Leaderboards Yes 
Progress Tracking Yes 
Quizzes Yes 
Rewards Management Yes 

Mobile Learning

Academic / Education No 
Asynchronous Learning Yes 
Blended Learning No 
Built-In Course Authoring Yes 
Certification Management No 
Content Management Yes 
Corporate / Business Yes 
Employee Training Yes 
Engagement Monitoring Yes 
Gamification Yes 
Media Management Yes 
Skills Tracking Yes 
Social Learning Yes 
Student Portal No 
Synchronous Learning Yes 
Testing / Assessments Yes 
Training Companies Yes 
Video Conferencing No 
Virtual Classroom No 
eCommerce No 

Training

Academic / Education Yes 
Asynchronous Learning No 
Blended Learning No 
Built-In Course Authoring No 
Built-in LMS No 
Certification Management Yes 
Corporate / Business No 
Learner Portal No 
Mobile Learning No 
Simulation No 
Synchronous Learning No 
Training Companies No 
eCommerce No 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management Yes 
Labor Projection No 
Performance Appraisal Yes 
Recruiting Management No 
Scheduling No 
Skills Tracking No 
Time & Attendance No 
Variable Workforce No 

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