Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Tackle the most significant obstacles that remote contact center teams face to provide outstanding sales and customer experiences. When frontline teams begin each day well-connected to tailored data, actionable insights, and behavioral cues, they are propelled towards excellence rather than disengagement. Frontline leaders are equipped with data-driven strategies that not only enhance their teams' performance but also allow them to manage more associates and customers without incurring additional costly leadership expenses. Empowering these high-performing teams with adaptive personas that emulate the best frontline associates and managers uncovers successful actions, behaviors, and patterns hidden within your operational data. As associates and leaders achieve improved sales and exceptional service, the effective strategies they employ are disseminated throughout the organization, amplifying the benefits experienced by these top-performing teams. This shared knowledge fosters a culture of continuous improvement and collaboration, ultimately driving the entire organization towards greater success.
Description
Sales organizations worldwide realize significant benefits by leveraging Goalplan's Platform Solution. Experience the enhancement of your organization's performance through real-time insights and analytics. Goalplan effectively transforms your business data and KPIs into visual representations. This allows for comprehensive tracking of various data types and delivers the critical insights needed to elevate performance levels. By digitizing management processes, you can enhance company performance, set and share goals, manage sales budgets, and facilitate coaching and communication with your teams. Additionally, it helps in delegating essential tasks efficiently. Engagement levels rise as you share campaigns, disseminate information, and organize sales competitions, enabling your entire workforce to learn, develop, and stay well-informed. The implementation of Goalplan among our frontliners and sales management teams has proven to be transformative. We have experienced increased speed and control, which in turn boosts our productivity and frees up valuable time that can be redirected towards our sales efforts. Ultimately, this shift allows us not only to work smarter but also to focus on what truly matters—achieving our sales targets.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Connect
Yes
Clarabridge
Yes
Cogito
Yes
DealerSocket
Yes
Five9
Yes
Genesys Cloud CX
Yes
Google Cloud Platform
Yes
Hg Mercury CRM
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Integrations
Amazon Connect
No
Clarabridge
No
Cogito
No
DealerSocket
No
Five9
No
Genesys Cloud CX
No
Google Cloud Platform
No
Hg Mercury CRM
No
HubSpot CRM
No
HubSpot Customer Platform
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$25 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AmplifAI
Founded
2014
Country
United States
Website
www.amplifai.com
Vendor Details
Company Name
Goalplan
Founded
2016
Country
Sweden
Website
www.goalplan.com
Product Features
Sales Performance Management
Incentive Compensation Management (ICM)
No
Predictive Sales Analytics
No
Quota Management
No
Reporting / Analytics
No
Sales Coaching Analysis
No
Sales Gamification
No
Sales Performance Tracking
No
Sales Planning & Forecasting
No
Territory Management
No
Product Features
Employee Engagement
Benchmarking
Yes
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
Yes
Goal Management
Yes
Health & Wellness Programs
No
Performance Management
Yes
Pulse Surveys
Yes
Sales Coaching
Assessments
No
Audio / Video Conferencing
No
Built-In Course Authoring
Yes
Call Recording
No
Gamification
Yes
Goal Setting / Tracking
Yes
Learning Plans
Yes
Onboarding
Yes
Performance Metrics
Yes
Sales Enablement
Collaboration
Yes
Contact Management
No
Content Management
No
Document Management
No
Goals / Quota Management
Yes
Lead Management
No
Meeting Management
No
Performance Management
Yes
Presentation Management
No
Proposal Management
No
Territory Management
Yes
Training Management
Yes
Sales Performance Management
Incentive Compensation Management (ICM)
No
Predictive Sales Analytics
No
Quota Management
No
Reporting / Analytics
No
Sales Coaching Analysis
No
Sales Gamification
No
Sales Performance Tracking
No
Sales Planning & Forecasting
No
Territory Management
No