Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Tackle the most significant obstacles that remote contact center teams face to provide outstanding sales and customer experiences. When frontline teams begin each day well-connected to tailored data, actionable insights, and behavioral cues, they are propelled towards excellence rather than disengagement. Frontline leaders are equipped with data-driven strategies that not only enhance their teams' performance but also allow them to manage more associates and customers without incurring additional costly leadership expenses. Empowering these high-performing teams with adaptive personas that emulate the best frontline associates and managers uncovers successful actions, behaviors, and patterns hidden within your operational data. As associates and leaders achieve improved sales and exceptional service, the effective strategies they employ are disseminated throughout the organization, amplifying the benefits experienced by these top-performing teams. This shared knowledge fosters a culture of continuous improvement and collaboration, ultimately driving the entire organization towards greater success.
Description
Engagedly is a fast-paced, growth-oriented provider of performance management solutions and a winner. Engagedly's People + Strategy platform, which is based on decades of research and best practices, is changing performance management to achieve successful organizational outcomes around the world. Engagedly's E3 platform unifies the power of talent enablement, business strategy execution, and employee engagement into a single, easy-to-use software tool. Engagedly has more than 300+ customers around the world. They help high-performance organizations achieve people + strategy alignment.
API Access
Has API
No
API Access
Has API
Yes
Integrations
ADP TotalSource
No
Amazon Connect
Yes
BambooHR
No
DealerSocket
Yes
Five9
Yes
Google
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
NiCE CXone Mpower
Yes
NiCE Employee Engagement Manager (EEM)
Yes
Integrations
ADP TotalSource
Yes
Amazon Connect
No
BambooHR
Yes
DealerSocket
No
Five9
No
Google
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
NiCE CXone Mpower
No
NiCE Employee Engagement Manager (EEM)
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$8.33 / month / user
starts at $5000 / year
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
AmplifAI
Founded
2014
Country
United States
Website
www.amplifai.com
Vendor Details
Company Name
Engagedly Inc
Founded
2015
Country
United States
Website
engagedly.com
Product Features
Sales Performance Management
Incentive Compensation Management (ICM)
No
Predictive Sales Analytics
No
Quota Management
No
Reporting / Analytics
No
Sales Coaching Analysis
No
Sales Gamification
No
Sales Performance Tracking
No
Sales Planning & Forecasting
No
Territory Management
No
Product Features
360 Degree Feedback
Dashboard
Yes
Feedback / Surveys
Yes
Progress Tracking
Yes
Question Library
No
Rater Selection
Yes
Self Service Portal
Yes
Supports External Reviewers
Yes
Business Intelligence
Ad Hoc Reports
Yes
Benchmarking
Yes
Budgeting & Forecasting
No
Dashboard
Yes
Data Analysis
Yes
Key Performance Indicators
Yes
Natural Language Generation (NLG)
No
Performance Metrics
Yes
Predictive Analytics
No
Profitability Analysis
No
Strategic Planning
Yes
Trend / Problem Indicators
No
Visual Analytics
Yes
Employee Communication Tools
Activity / News Feed
Yes
Audio / Video Conferencing
No
Blogs
No
Chat / Messaging
No
Employee Directory
Yes
Event Calendar
No
File Sharing
Yes
Knowledge Management
Yes
Newsletter Management
No
Surveys & Feedback
Yes
Employee Engagement
Benchmarking
Yes
Cultural Alignment
Yes
Employee Awards
Yes
Employee Guides
Yes
Employee Recognition
Yes
Feedback Management
Yes
Goal Management
Yes
Health & Wellness Programs
No
Performance Management
Yes
Pulse Surveys
Yes
Employee Recognition
Goals
Yes
Leaderboards / Activity Tracking
Yes
Manager-to-Peer Recognition
Yes
Mention Management
No
Nominations
No
Peer-to-Peer Recognition
Yes
Performance Management
Yes
Rewards Catalog
Yes
Rewards Points
Yes
Social Recognition
Yes
eCards
Yes
Gamification
Badge Management
Yes
Collaboration Tools
Yes
Contest Management
No
Feedback Management
Yes
For Call Centers
No
For Developers
Yes
For Education
Yes
For Onboarding
Yes
For Sales
No
Goal Setting / Tracking
Yes
Leaderboards / Activity Tracking
Yes
Performance Metrics
Yes
Rewards Management
Yes
HR Compliance
Alerts / Notifications
No
Certifications Management
No
Communication Tools
No
Customizable HR Documents
Yes
Document Management
Yes
Records Management
Yes
Regulations Monitoring
No
Reporting / Analytics
Yes
Roles / Permissions
Yes
Version Control
No
Workflow Management
Yes
Human Resources
360 Degree Feedback
Yes
Applicant Tracking
No
Attendance Management
No
Benefits Management
No
Career Development Planning
Yes
Compensation Management
No
Compliance Management
Yes
Employee Database
Yes
Employee Lifecycle Management
No
Onboarding
Yes
Payroll Management
No
Performance Management
Yes
Recruiting Management
No
Self Service Portal
No
Succession Planning
Yes
Time & Attendance Management
No
Time Off Management
No
Timesheets
No
Training Management
Yes
Learning Management Systems (LMS)
Academic / Education
No
Asynchronous Learning
No
Blended Learning
No
Built-In Course Authoring
Yes
Corporate / Business
Yes
Customizable
No
Gamification
Yes
Learner Portal
Yes
Mobile Learning
No
Open Source
No
SCORM Compliance
Yes
Synchronous Learning
No
Video Conferencing
No
eCommerce
No
eLearning Companies
Yes
Mentoring
Action Item Tracking
No
Appointment Scheduling
No
Billing & Invoicing
No
Client Management
No
Course Management
Yes
Goal Management
No
Mentor Matching
Yes
Program Management
Yes
Progress Tracking
Yes
OKR
Benchmarking
Yes
Feedback Management
Yes
Goal Management
Yes
KPIs
Yes
Prioritization
Yes
Progress Tracking
Yes
Strategic Planning
Yes
Performance Management
360 Degree Feedback
Yes
Compensation Management
No
Custom Rating Scales
Yes
Customizable Templates
Yes
Individual Development Plans
Yes
On-going Performance Tracking
Yes
Peer Appraisals
Yes
Review Cycle Tracking
Yes
Self Service Portal
Yes
Self-Appraisals
Yes
Skills Assessments
Yes
Weighted Performance Measures
Yes
Remote Work
Collaboration
Yes
Credential Management
No
Electronic Signature
No
Employee Monitoring
No
Live Chat
No
Meeting Management
No
Project Management
No
Remote Access
No
Remote Support
No
Screen Sharing
No
Softphone
No
Task Management
No
Time Zone Tracking
No
Video Chat
No
Web Conferencing
No
Succession Planning
"What If" Scenarios
No
360 Degree Feedback
Yes
Career Development
No
Competency Scale
Yes
Employee Profile
Yes
Goal Management
Yes
Organizational Charting
Yes
Performance Management
Yes
Recruiting Management
No
Succession Management
Yes
Talent Management
Career Development Planning
Yes
Compensation Management
No
Competency Management
Yes
Employee Lifecycle Management
No
Goal Setting / Tracking
Yes
Job Description Management
Yes
Onboarding
Yes
Performance Appraisal
Yes
Recruiting Management
No
Succession Planning
Yes
Training Management
Yes