Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Tackle the most significant obstacles that remote contact center teams face to provide outstanding sales and customer experiences. When frontline teams begin each day well-connected to tailored data, actionable insights, and behavioral cues, they are propelled towards excellence rather than disengagement. Frontline leaders are equipped with data-driven strategies that not only enhance their teams' performance but also allow them to manage more associates and customers without incurring additional costly leadership expenses. Empowering these high-performing teams with adaptive personas that emulate the best frontline associates and managers uncovers successful actions, behaviors, and patterns hidden within your operational data. As associates and leaders achieve improved sales and exceptional service, the effective strategies they employ are disseminated throughout the organization, amplifying the benefits experienced by these top-performing teams. This shared knowledge fosters a culture of continuous improvement and collaboration, ultimately driving the entire organization towards greater success.
Description
Our expertise lies in cloud-native technology, and as a response to evolving market needs, Digital Defense’s Frontline.Cloud platform consistently offers organizations dependable and straightforward security solutions that yield exceptional results while alleviating the administrative challenges often tied to on-premise and hybrid setups. Pioneering the first-ever SaaS security platform long before cloud security became mainstream and ahead of competitors who followed suit, Digital Defense has established itself as the benchmark for SaaS solutions and services. The Frontline.Cloud security Software as a Service (SaaS) platform encompasses various tools including Frontline Vulnerability Manager™ (Frontline VM™), Frontline Pen Testing™ (Frontline Pen Test™), Frontline Web Application Scanning™ (Frontline WAS™), and the newly introduced Frontline Active Sweep (Frontline ATS™). With our commitment to innovation, we continue to expand our offerings to better meet the diverse security needs of modern organizations.
API Access
Has API
No
API Access
Has API
No
Integrations
AT&T Alien Labs Open Threat Exchange
No
Amazon Connect
Yes
Cogito
Yes
DealerSocket
Yes
Five9
Yes
Frontline Vulnerability Manager
No
Genesys Cloud CX
Yes
Google Cloud Platform
Yes
Hg Mercury CRM
Yes
HubSpot CRM
Yes
Integrations
AT&T Alien Labs Open Threat Exchange
Yes
Amazon Connect
No
Cogito
No
DealerSocket
No
Five9
No
Frontline Vulnerability Manager
Yes
Genesys Cloud CX
No
Google Cloud Platform
No
Hg Mercury CRM
No
HubSpot CRM
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AmplifAI
Founded
2014
Country
United States
Website
www.amplifai.com
Vendor Details
Company Name
Fortra
Founded
1982
Country
United States
Website
digitaldefense.com
Product Features
Sales Performance Management
Incentive Compensation Management (ICM)
No
Predictive Sales Analytics
No
Quota Management
No
Reporting / Analytics
No
Sales Coaching Analysis
No
Sales Gamification
No
Sales Performance Tracking
No
Sales Planning & Forecasting
No
Territory Management
No
Product Features
IT Security
Anti Spam
No
Anti Virus
No
Email Attachment Protection
No
Event Tracking
No
IP Protection
No
Internet Usage Monitoring
No
Intrusion Detection System
No
Spyware Removal
No
Two-Factor Authentication
No
Vulnerability Scanning
Yes
Web Threat Management
Yes
Web Traffic Reporting
No
Vulnerability Management
Asset Discovery
No
Asset Tagging
No
Network Scanning
No
Patch Management
No
Policy Management
No
Prioritization
No
Risk Management
No
Vulnerability Assessment
Yes
Web Scanning
No
Vulnerability Scanners
Asset Discovery
No
Black Box Scanning
No
Compliance Monitoring
No
Continuous Monitoring
No
Defect Tracking
No
Interactive Scanning
No
Logging and Reporting
No
Network Mapping
No
Perimeter Scanning
No
Risk Analysis
No
Threat Intelligence
No
Web Inspection
No