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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Tackle the most significant obstacles that remote contact center teams face to provide outstanding sales and customer experiences. When frontline teams begin each day well-connected to tailored data, actionable insights, and behavioral cues, they are propelled towards excellence rather than disengagement. Frontline leaders are equipped with data-driven strategies that not only enhance their teams' performance but also allow them to manage more associates and customers without incurring additional costly leadership expenses. Empowering these high-performing teams with adaptive personas that emulate the best frontline associates and managers uncovers successful actions, behaviors, and patterns hidden within your operational data. As associates and leaders achieve improved sales and exceptional service, the effective strategies they employ are disseminated throughout the organization, amplifying the benefits experienced by these top-performing teams. This shared knowledge fosters a culture of continuous improvement and collaboration, ultimately driving the entire organization towards greater success.

Description

Our expertise lies in cloud-native technology, and as a response to evolving market needs, Digital Defense’s Frontline.Cloud platform consistently offers organizations dependable and straightforward security solutions that yield exceptional results while alleviating the administrative challenges often tied to on-premise and hybrid setups. Pioneering the first-ever SaaS security platform long before cloud security became mainstream and ahead of competitors who followed suit, Digital Defense has established itself as the benchmark for SaaS solutions and services. The Frontline.Cloud security Software as a Service (SaaS) platform encompasses various tools including Frontline Vulnerability Manager™ (Frontline VM™), Frontline Pen Testing™ (Frontline Pen Test™), Frontline Web Application Scanning™ (Frontline WAS™), and the newly introduced Frontline Active Sweep (Frontline ATS™). With our commitment to innovation, we continue to expand our offerings to better meet the diverse security needs of modern organizations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AT&T Alien Labs Open Threat Exchange No 
Amazon Connect Yes 
Cogito Yes 
DealerSocket Yes 
Five9 Yes 
Frontline Vulnerability Manager No 
Genesys Cloud CX Yes 
Google Cloud Platform Yes 
Hg Mercury CRM Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
NiCE CXone Mpower Yes 
SAP CRM Yes 
Salesforce Yes 
ServiceNow Yes 
SurveyMonkey Yes 
Tableau Yes 
Twilio Yes 
Workday Extend Yes 
Zendesk Yes 

Integrations

AT&T Alien Labs Open Threat Exchange Yes 
Amazon Connect No 
Cogito No 
DealerSocket No 
Five9 No 
Frontline Vulnerability Manager Yes 
Genesys Cloud CX No 
Google Cloud Platform No 
Hg Mercury CRM No 
HubSpot CRM No 
HubSpot Customer Platform No 
NiCE CXone Mpower No 
SAP CRM No 
Salesforce No 
ServiceNow No 
SurveyMonkey No 
Tableau No 
Twilio No 
Workday Extend No 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AmplifAI

Founded

2014

Country

United States

Website

www.amplifai.com

Vendor Details

Company Name

Fortra

Founded

1982

Country

United States

Website

digitaldefense.com

Product Features

Sales Performance Management

Incentive Compensation Management (ICM) No 
Predictive Sales Analytics No 
Quota Management No 
Reporting / Analytics No 
Sales Coaching Analysis No 
Sales Gamification No 
Sales Performance Tracking No 
Sales Planning & Forecasting No 
Territory Management No 

Product Features

IT Security

Anti Spam No 
Anti Virus No 
Email Attachment Protection No 
Event Tracking No 
IP Protection No 
Internet Usage Monitoring No 
Intrusion Detection System No 
Spyware Removal No 
Two-Factor Authentication No 
Vulnerability Scanning Yes 
Web Threat Management Yes 
Web Traffic Reporting No 

Vulnerability Management

Asset Discovery No 
Asset Tagging No 
Network Scanning No 
Patch Management No 
Policy Management No 
Prioritization No 
Risk Management No 
Vulnerability Assessment Yes 
Web Scanning No 

Vulnerability Scanners

Asset Discovery No 
Black Box Scanning No 
Compliance Monitoring No 
Continuous Monitoring No 
Defect Tracking No 
Interactive Scanning No 
Logging and Reporting No 
Network Mapping No 
Perimeter Scanning No 
Risk Analysis No 
Threat Intelligence No 
Web Inspection No 

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