Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Tackle the most significant obstacles that remote contact center teams face to provide outstanding sales and customer experiences. When frontline teams begin each day well-connected to tailored data, actionable insights, and behavioral cues, they are propelled towards excellence rather than disengagement. Frontline leaders are equipped with data-driven strategies that not only enhance their teams' performance but also allow them to manage more associates and customers without incurring additional costly leadership expenses. Empowering these high-performing teams with adaptive personas that emulate the best frontline associates and managers uncovers successful actions, behaviors, and patterns hidden within your operational data. As associates and leaders achieve improved sales and exceptional service, the effective strategies they employ are disseminated throughout the organization, amplifying the benefits experienced by these top-performing teams. This shared knowledge fosters a culture of continuous improvement and collaboration, ultimately driving the entire organization towards greater success.
Description
Axial Shift tailors the information from your current POS system, delivering in-the-moment insights to those who can make a difference, all through a user-friendly application. This service-oriented data enables you to excel during each shift without the hassle of administrative tasks. Access essential data and ensure uniformity across all locations seamlessly. Enhance profits by promoting accountability among frontline employees with clear data displayed on role-specific dashboards. Boost your coaching effectiveness with immediate access to vital information that supports rapid decision-making. Foster staff retention by empowering your team with motivational data. Equip your workforce with the necessary information without the burdens of extensive manual reporting and complicated integrations. As an innovative SaaS provider, Axial Shift offers a groundbreaking platform for restaurant operations and sales performance, focusing on the ongoing growth of frontline teams by connecting real-time employee performance with sales metrics. By streamlining operations, Axial Shift not only simplifies data access but also enhances overall efficiency within the restaurant industry.
API Access
Has API
No
API Access
Has API
No
Integrations
Aloha Cloud by NCR Voyix
No
Amazon Connect
Yes
Cogito
Yes
Dayforce
No
DealerSocket
Yes
Five9
Yes
Genesys Cloud CX
Yes
Google Cloud Platform
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Integrations
Aloha Cloud by NCR Voyix
Yes
Amazon Connect
No
Cogito
No
Dayforce
Yes
DealerSocket
No
Five9
No
Genesys Cloud CX
No
Google Cloud Platform
No
HubSpot CRM
No
HubSpot Customer Platform
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$75 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
AmplifAI
Founded
2014
Country
United States
Website
www.amplifai.com
Vendor Details
Company Name
Axial Shift
Country
United States
Website
axialshift.com
Product Features
Sales Performance Management
Incentive Compensation Management (ICM)
No
Predictive Sales Analytics
No
Quota Management
No
Reporting / Analytics
No
Sales Coaching Analysis
No
Sales Gamification
No
Sales Performance Tracking
No
Sales Planning & Forecasting
No
Territory Management
No