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Description
In assessing bad debts, it is crucial to recognize that they do not always indicate untrustworthy customers. To effectively manage this issue, a strategy that balances both collection and customer retention should be implemented. Higher acquisition costs can arise, making it essential to choose collection methods wisely to maintain high retention rates. Notably, achieving optimal collection outcomes does not require excessive collection expenses; instead, it allows for streamlined decision-making and process flows throughout the entire collections cycle, encompassing soft, middle, hard, and legal collection stages. Automation plays a significant role in this process, enabling the automatic dispatch of SMS messages, emails, voice calls, or printed letters. Additionally, it facilitates the efficient routing of delinquent accounts among various participants in the collection process. The automation of routine tasks performed by collection officers can be achieved through a suite of customizable web-based workspaces designed for this purpose. Furthermore, there is a robust capability to assign specific roles and responsibilities to different stakeholders within the collection hierarchy, ensuring a well-organized approach to debt management. By integrating these automated solutions, organizations can enhance their collection strategies while still prioritizing customer relationships.
Description
We take immense pride in our passion for financial recovery, treating your outstanding debts as if they were our own. Our compensation is directly tied to your success, which fuels our unwavering motivation and commitment to achieving results. When your customer deposits money into our trust account, we ensure that you receive those funds on the same day, either by deducting our commission and GST or by sending you the entire amount along with an invoice. Unlike most debt collection agencies that only process payments monthly, we strive to provide more prompt service. Our platform evaluates your outstanding debts and crafts a tailored action plan specifically designed to facilitate payment. Additionally, we offer eight distinct email and SMS templates for you to reach out to your customers for payment, complemented by an official Letter of Demand to heighten urgency. The app's intelligence extends to recommending the most appropriate template for your needs, making communication seamless. If you feel hesitant about directly contacting your customer for payment, our app can generate a customized script to guide you on exactly what to say, ensuring you feel confident in your approach. With these innovative features, we empower you to take control of your collections process.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Scorto
Founded
2001
Country
United States
Website
www.scorto.com
Vendor Details
Company Name
CollectMORE Debt Solutions
Founded
2013
Country
Australia
Website
www.collectmore.com.au
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management