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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Amphora’s Symphony, a leading Commodity Trading and Risk Management (CTRM) platform, boasts the most extensive multi-commodity features available and facilitates scenario modeling throughout the entire lifecycle of even the most intricate trades. It encompasses the entire process from deal capture to settlement, incorporates straight-through processing, and enables real-time tracking of positions and P&L management. The Amphora commodities trading platform is both adaptable and time-tested. With Amphora's CTRM solutions, you can reduce risks, enhance profitability, and plan effectively for the future. Our mission revolves around delivering an exceptional experience, drawing on decades of expertise to offer unmatched support for both customers and partners. In the constantly changing landscape of trading, merely keeping up with trends or resting on past achievements is insufficient. At Amphora, we continuously challenge established beliefs, push limits, and confront conventional norms. Moreover, the complexities of commodity trading require innovative thinking, as relying solely on data and systems will not suffice. Embracing this mindset is essential for navigating the intricate dynamics of the industry.

Description

SymphonyAI’s IT Service Management solution leverages AI to automate workflows, improve productivity, and provide a seamless user experience. The platform features a unified service portal, empowering users with self-service capabilities while offering 24/7 AI-driven support. It includes tools for quick deployment, service automation, and no-code customization, allowing businesses to tailor IT services according to specific needs. With a focus on enhanced service quality, SymphonyAI helps companies streamline operations, resolve issues faster, and deliver more intuitive service experiences.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CME Globex Yes 
D&B Credit Insights Yes 
ICE BondPoint Yes 
JD Edwards EnterpriseOne Yes 
Microsoft Dynamics 365 Yes 
SAP HANA Yes 

Integrations

CME Globex No 
D&B Credit Insights No 
ICE BondPoint No 
JD Edwards EnterpriseOne No 
Microsoft Dynamics 365 No 
SAP HANA No 

Pricing Details

$1000/month/user
Full access to all modules on the same branch of software as all other clients, with free regular upgrades.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Amphora

Founded

1997

Country

United Kingdom

Website

amphora.net/product/symphony/

Vendor Details

Company Name

SymphonyAI

Founded

2017

Country

United States

Website

www.symphonyai.com/itsm/it-service-management/

Product Features

Commodity Trading and Risk Management (CTRM)

Accounting Management Yes 
Blockchain Technology Yes 
Commodity Trading Yes 
Contract Management Yes 
Document Management Yes 
Financial Management Yes 
Logistics Management Yes 
Reporting/Analytics Yes 
Risk Management Yes 
Third Party Integration Yes 

Product Features

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

IT Service

Contract Management No 
IT Asset Management No 
Incident Management No 
Knowledge Management No 
Release Management No 
Self Service Portal No 
Service Catalog No 
Service Reporting No 
Ticket Management No 

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

Service Desk

CMDB No 
Change Management No 
IT Asset Management No 
Incident Management No 
Knowledge Base No 
Mobile Access No 
Procurement Management No 
Remote Control No 
SLA Management No 
Self Service Portal No 

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