Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our software for managing CRM and contacts simplifies the process of overseeing contacts while facilitating the creation of appointments, customer notes, letters, quotes, estimates, invoices, tasks, statements, and job sheets. It allows users to set up reminders, such as callback prompts, which help maintain organization, along with a Today view that outlines daily plans for each individual. Appointments, tasks, and jobs can be designated to multiple users, and the Appointments View enables users to view scheduled appointments for any given month, whether for a specific individual or the entire team. In addition, the platform supports mail merge and email marketing functionalities, as well as VoIP capabilities and SMS messaging. Amphis Customer offers seamless integration with Outlook, enhancing the management of customer emails, tasks, and appointments. Furthermore, both quotes and invoices can incorporate free-text sections with individual pricing or can be generated by selecting items from a comprehensive parts database for the products you offer, thereby streamlining the invoicing process. This level of customization ensures that users can tailor their documentation and communication to meet their unique business needs effectively.
Description
Eliminate the uncertainty of whether your customers have sent a text message by enabling the ability to view and respond directly to their texts. When a vehicle is ready for pickup, simply send them a message to inform them! With text messaging becoming the primary mode of communication, it’s essential to stay prepared. Recognizing that businesses often juggle various departments or multiple technicians, we have introduced Calendar Groups to simplify scheduling. This feature lets you view all teams or technicians on one daily calendar, making it easy to see availability at a glance. No longer will you need to toggle between different windows, which can lead to frustration when trying to book a single appointment. Looking to reduce the number of "No Show" appointments? Often, customers forget due to their busy lives, which can inadvertently cost you revenue. By implementing automated SMS and email reminders a day before their scheduled appointments, you can help ensure they remember and show up, thus protecting your profits. In addition, this proactive approach enhances customer satisfaction by keeping them informed and engaged.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Outlook
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$25.00/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Amphis Software
Founded
1993
Country
United Kingdom
Website
www.amphis-software.com/products.htm
Vendor Details
Company Name
PinPoint Scheduling
Founded
2014
Country
United States
Website
pinpointscheduling.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
No
Client Database
Yes
Group Scheduling
Yes
Mobile Access
Yes
Multi-Location
Yes
Online Booking
No
Online Payments
No
Recurring Appointments
No
Room Booking Management
No