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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Amity Bots is an adaptable AI chatbot solution tailored for enterprises, designed to deliver exceptional customer experiences around the clock. By connecting with various platforms, such as LINE, Facebook, and both web and mobile applications, Amity Bots ensures effortless engagement with customers across diverse channels. The system streamlines marketing processes, customizes interactions with users, and boosts sales efficiency through automatic lead generation and qualification. Additionally, it enhances customer satisfaction by providing continuous support, minimizing repetitive inquiries, and optimizing time and cost management. Among its notable features are the ability to manage chats across multiple channels, track user profiles and context, utilize co-pilot live chat, make AI-driven decisions, offer flexible integration capabilities, and deliver in-depth analytics and reporting functionalities. Furthermore, Amity Bots supports the use of message templates, product catalogs, accommodates multiple languages, and allows for bulk import and export operations, making it a versatile tool for businesses. With these capabilities, companies can significantly improve their overall customer engagement strategy.

Description

Enhance customer assistance by utilizing chatbots and comprehensive knowledge bases. The tools offered by Carrot Quest facilitate revenue growth on websites without the need for additional traffic, while simultaneously improving user support. Additionally, business chat has emerged as the primary method for driving sales and delivering customer service. This approach not only streamlines communication but also fosters a more engaging experience for users.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Axis LMS No 
Bitrix24 No 
CoMagic No 
Dialogflow No 
Facebook Messenger Yes 
Fedelta Point of Sale No 
Google Analytics No 
InSales No 
Kommo No 
LINE Yes 
Mixpanel No 
Omnidesk No 
Slack No 
Telegram No 
UseDesk No 
WordPress No 
Zapier No 
Zendesk No 
retailCRM No 

Integrations

Facebook Yes 
Axis LMS Yes 
Bitrix24 Yes 
CoMagic Yes 
Dialogflow Yes 
Facebook Messenger No 
Fedelta Point of Sale Yes 
Google Analytics Yes 
InSales Yes 
Kommo Yes 
LINE No 
Mixpanel Yes 
Omnidesk Yes 
Slack Yes 
Telegram Yes 
UseDesk Yes 
WordPress Yes 
Zapier Yes 
Zendesk Yes 
retailCRM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$10.80 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Amity Solutions

Founded

2012

Country

Thailand

Website

www.amitysolutions.com/amity-bots

Vendor Details

Company Name

Carrot quest

Founded

2014

Country

Russia

Website

www.carrotquest.io

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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