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Average Ratings 1 Rating

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features
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support

Description

Amity Bots is an adaptable AI chatbot solution tailored for enterprises, designed to deliver exceptional customer experiences around the clock. By connecting with various platforms, such as LINE, Facebook, and both web and mobile applications, Amity Bots ensures effortless engagement with customers across diverse channels. The system streamlines marketing processes, customizes interactions with users, and boosts sales efficiency through automatic lead generation and qualification. Additionally, it enhances customer satisfaction by providing continuous support, minimizing repetitive inquiries, and optimizing time and cost management. Among its notable features are the ability to manage chats across multiple channels, track user profiles and context, utilize co-pilot live chat, make AI-driven decisions, offer flexible integration capabilities, and deliver in-depth analytics and reporting functionalities. Furthermore, Amity Bots supports the use of message templates, product catalogs, accommodates multiple languages, and allows for bulk import and export operations, making it a versatile tool for businesses. With these capabilities, companies can significantly improve their overall customer engagement strategy.

Description

In just a brief quarter of an hour, you can create a personalized chatbot that is tailored to your specific information. This AI-driven chatbot is fully equipped to address any questions pertaining to your business, encompassing areas such as assistance, policies, and customer support, among others. Simply select the pages you want your chatbot to reference from the provided list and initiate the training process. By linking your website, we will collect all your pages and present them in a well-organized format. This solution not only minimizes your customer support costs, but it also enables your chatbot to recommend and sell products while engaging a diverse audience through its multilingual features. With 24/7 AI Customer Support on your site, it can manage intricate conversations, retain information from prior inquiries, and adapt its answers accordingly. Furthermore, it interacts with visitors by proactively recommending related topics, facilitating upsells and cross-sells, scheduling appointments, and gathering information for future engagements. This makes for a seamless experience that enhances customer satisfaction and boosts conversion rates.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amity Bots Plus Yes 
Facebook Yes 
Facebook Messenger Yes 
LINE Yes 
Shopify No 
Slack No 
WhatsApp No 
WooCommerce No 
WordPress No 
YouTube No 

Integrations

Amity Bots Plus No 
Facebook No 
Facebook Messenger No 
LINE No 
Shopify Yes 
Slack Yes 
WhatsApp Yes 
WooCommerce Yes 
WordPress Yes 
YouTube Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$1 per 25 pages
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Amity Solutions

Founded

2012

Country

Thailand

Website

www.amitysolutions.com/amity-bots

Vendor Details

Company Name

Bodt

Website

www.bodt.io

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

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