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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Amio enables the creation of AI-driven chatbots for online stores that can handle up to 95% of customer inquiries automatically. The chatbot developed by Amio is capable of addressing a wide range of after-sales questions and can also assist customers during their purchasing journey by suggesting suitable products. By identifying shoppers who require assistance and initiating conversations with them, your e-commerce platform can boost conversion rates by more than 20%. Furthermore, Amio leverages your product feeds to ensure you remain informed about inventory levels, pricing changes, and the introduction of new items. Integrating Amio into your online shop is straightforward and quick, involving just a few simple steps: 1. Provide AI training by uploading product feeds and relevant information about your e-store. 2. Customize responses for common inquiries such as order status or complaints. 3. Link the system to your helpdesk, enabling customers to reach out to live support agents when needed. 4. Deploy the chatbot through Google Tag Manager (GTM) or JavaScript, making the process seamless and efficient. With these steps, you can enhance customer satisfaction and streamline your operations effectively.

Description

Harness your knowledge resources to automate up to 80% of incoming requests efficiently. By continuously enhancing knowledge articles, you can deliver accurate and engaging responses that elevate user experience. Utilize Generative AI to effortlessly utilize your existing knowledge base, ensuring seamless integration with current backend systems. Transition conversations to human agents smoothly while facilitating the sharing of images, articles, and external links. Streamline complex support situations and boost self-service options, all while promoting compliance in processes and onboarding new users. At DeepConverse, our mission is to empower outstanding customer service and support through our AI-driven platform. We transcend conventional chatbots to offer a comprehensive AI and automation solution that not only answers inquiries but also enhances automation capabilities, thereby increasing customer engagement and satisfaction. Our AI chatbots are designed primarily for customer service, IT support, and multi-channel assistance, making them versatile tools for various business needs. Embrace the future of customer interaction with our innovative solutions that prioritize efficiency and user satisfaction.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Zendesk Yes 
Bird Yes 
ChatGPT No 
Facebook Messenger Yes 
IBM Watson Yes 
Quickwork Yes 
Salesforce No 
Telegram Yes 
WhatsApp Yes 
Wit.ai Yes 

Integrations

Zendesk Yes 
Bird No 
ChatGPT Yes 
Facebook Messenger No 
IBM Watson No 
Quickwork No 
Salesforce Yes 
Telegram No 
WhatsApp No 
Wit.ai No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Amio

Founded

2017

Country

Czech Republic

Website

amio.io

Vendor Details

Company Name

DeepConverse

Country

United States

Website

deepconverse.com

Product Features

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components No 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

Natural Language Processing

Co-Reference Resolution No 
In-Database Text Analytics No 
Named Entity Recognition No 
Natural Language Generation (NLG) No 
Open Source Integrations No 
Parsing No 
Part-of-Speech Tagging No 
Sentence Segmentation No 
Stemming/Lemmatization No 
Tokenization No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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