Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Introducing a comprehensive digital platform that streamlines the entire dispute resolution journey, encompassing everything from communication with cardholders to collaboration with merchants, and managing disputes and arbitration through Mastercom and VROL. This innovative virtual fraud and dispute solution features an expertly designed chatbot capable of addressing both potential fraud scenarios and various dispute dialogues directly within your application or portal. By implementing digital case management, organizations can achieve unprecedented levels of process automation, facilitating everything from case creation and merchant collaboration to fraud reporting and bulk operations, all aimed at maximizing operational efficiency. The incorporation of data pre-filling and validation significantly reduces the likelihood of errors made by agents, while our intelligent deadline calculations and prioritized case management guarantee that no deadlines are overlooked. Transition away from outdated dispute resolution tools or costly outsourcing solutions by adopting Amiko. Experience a tenfold increase in efficiency and eliminate your dispute write-off limits. Simplifying the complexities inherent in fraud and dispute management also paves the way for seamless onboarding of new agents, ensuring that they can quickly adapt to the system.
Description
Two Dots provides comprehensive tenant screening solutions for multifamily properties by verifying income, identity, employment, and supporting documents while also identifying potential fraud through the use of secure, bank-level source data, rather than relying on uploaded PDFs. This service includes features such as income verification through bank statements, identity and employment verification, detection of document fraud, credit history assessments, criminal background investigations, eviction records, and Eve, a conversational AI to assist with the screening process, alongside compliant dispute resolution under FCRA and adherence to SOC 2 Type II security standards. The platform has proven its reliability by screening approximately 1 million units across 43 states and processing around 7 million documents, achieving over 70% reduction in bad debt for numerous clients. As teams explore alternatives like Snappt or Findigs, they consistently choose Two Dots for its unparalleled verification capabilities, underpinned by trustworthy bank data as a definitive source rather than merely uploaded documents. This commitment to accuracy and security positions Two Dots as a leader in tenant screening solutions within the multifamily housing sector.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Ethoca
No
Verifi
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Rivero
Country
Switzerland
Website
rivero.tech/amiko
Vendor Details
Company Name
Two Dots
Country
United States
Website
twodots.com
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
No
For Merchants
No
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No