Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Introducing a comprehensive digital platform that streamlines the entire dispute resolution journey, encompassing everything from communication with cardholders to collaboration with merchants, and managing disputes and arbitration through Mastercom and VROL. This innovative virtual fraud and dispute solution features an expertly designed chatbot capable of addressing both potential fraud scenarios and various dispute dialogues directly within your application or portal. By implementing digital case management, organizations can achieve unprecedented levels of process automation, facilitating everything from case creation and merchant collaboration to fraud reporting and bulk operations, all aimed at maximizing operational efficiency. The incorporation of data pre-filling and validation significantly reduces the likelihood of errors made by agents, while our intelligent deadline calculations and prioritized case management guarantee that no deadlines are overlooked. Transition away from outdated dispute resolution tools or costly outsourcing solutions by adopting Amiko. Experience a tenfold increase in efficiency and eliminate your dispute write-off limits. Simplifying the complexities inherent in fraud and dispute management also paves the way for seamless onboarding of new agents, ensuring that they can quickly adapt to the system.
Description
The built-for-you platform powered by machine learning allows you to fight deductions, meet OTIF goals and maximize cash flow. In less than 30 seconds, you can see every dollar taken from your checks. You can also dispute deductions. No more manual data entry. Clear analysis is required to identify and resolve problems in your supply chain before they impact your bottom line. Your cash flow should not be affected by retail deductions. We will show you all deductions in one place, and help you fight back. Say hello to higher recovery rates. You can say goodbye to lengthy and tedious forms. All you have to do is click once to dispute your deductions. We will monitor the status of your dispute and notify you when the retailer updates. We automatically locate all documents that you need to dispute invalid deductions such as Proofs of Delivery or Bills of Lading and attach them to your disputes.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Ethoca
No
Verifi
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Rivero
Country
Switzerland
Website
rivero.tech/amiko
Vendor Details
Company Name
SupplyPike
Country
United States
Website
supplypike.com
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
No
For Merchants
No
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
No
For Merchants
No
For Suppliers / Manufacturers / Distributors
Yes
Fraud Detection
No
Reporting / Analytics
No
Supply Chain Management
Demand Planning
Yes
Electronic Data Interchange
Yes
Import / Export Management
No
Inventory Management
Yes
Order Fulfillment
Yes
Order Management
No
Sales & Operations Planning
No
Shipping Management
Yes
Supplier Management
Yes
Transportation Management
Yes
Warehouse Management
Yes