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Description

Introducing a comprehensive digital platform that streamlines the entire dispute resolution journey, encompassing everything from communication with cardholders to collaboration with merchants, and managing disputes and arbitration through Mastercom and VROL. This innovative virtual fraud and dispute solution features an expertly designed chatbot capable of addressing both potential fraud scenarios and various dispute dialogues directly within your application or portal. By implementing digital case management, organizations can achieve unprecedented levels of process automation, facilitating everything from case creation and merchant collaboration to fraud reporting and bulk operations, all aimed at maximizing operational efficiency. The incorporation of data pre-filling and validation significantly reduces the likelihood of errors made by agents, while our intelligent deadline calculations and prioritized case management guarantee that no deadlines are overlooked. Transition away from outdated dispute resolution tools or costly outsourcing solutions by adopting Amiko. Experience a tenfold increase in efficiency and eliminate your dispute write-off limits. Simplifying the complexities inherent in fraud and dispute management also paves the way for seamless onboarding of new agents, ensuring that they can quickly adapt to the system.

Description

Chargebacks911®, is a true end-to-end solution for chargeback prevention and remediation. Their unique approach to profit recovery and risk mitigation is based upon real-world experience. Cb911's unique technologies and global solutions enhance every touchpoint of the chargeback chain. Their patent-pending combination of AI and human analysis maximizes chargeback management, from standard processes for banks and FIs to award-winning revenue recovery/prevention for merchants. The company's products can be implemented quickly and easily, and are compatible with all existing systems. All security standards are met or exceeded by PCI1 (highest) and SOC2 compliance. Chargebacks911 boasts a greater number of integrations and partnerships than any other provider. They also have more data and experience on the chargeback process. Cb911 was named Best Chargeback Management Software, Best B2B software and many other awards.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Checkout Champ No 
Ethoca Yes 
Shopify No 
Sublytics No 
Verifi Yes 

Integrations

Checkout Champ Yes 
Ethoca No 
Shopify Yes 
Sublytics Yes 
Verifi No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$99 per month
Pricing is based on solution, integration, and volume. Our ROI guarantee ensures that the cost of our solution is always less than the revenue it generates for your business.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Rivero

Country

Switzerland

Website

rivero.tech/amiko

Vendor Details

Company Name

Chargebacks911

Founded

2011

Country

United States

Website

chargebacks911.com

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers No 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Product Features

Chargeback Management

Chargeback Dispute Management Yes 
Chargeback Insurance Yes 
Chargeback Prevention Yes 
Chargeback Recovery Yes 
For Banks / Issuers Yes 
For Merchants Yes 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection Yes 
Reporting / Analytics Yes 

Fraud Detection

Access Security Management No 
Check Fraud Monitoring No 
Custom Fraud Parameters Yes 
For Banking Yes 
For Crypto No 
For Insurance Industry No 
For eCommerce Yes 
Internal Fraud Monitoring No 
Investigator Notes No 
Pattern Recognition Yes 
Transaction Approval Yes 

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