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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Introducing a comprehensive digital platform that streamlines the entire dispute resolution journey, encompassing everything from communication with cardholders to collaboration with merchants, and managing disputes and arbitration through Mastercom and VROL. This innovative virtual fraud and dispute solution features an expertly designed chatbot capable of addressing both potential fraud scenarios and various dispute dialogues directly within your application or portal. By implementing digital case management, organizations can achieve unprecedented levels of process automation, facilitating everything from case creation and merchant collaboration to fraud reporting and bulk operations, all aimed at maximizing operational efficiency. The incorporation of data pre-filling and validation significantly reduces the likelihood of errors made by agents, while our intelligent deadline calculations and prioritized case management guarantee that no deadlines are overlooked. Transition away from outdated dispute resolution tools or costly outsourcing solutions by adopting Amiko. Experience a tenfold increase in efficiency and eliminate your dispute write-off limits. Simplifying the complexities inherent in fraud and dispute management also paves the way for seamless onboarding of new agents, ensuring that they can quickly adapt to the system.

Description

Streamline Chargeback Management Effortlessly and Recover More Revenue. ChargePay leverages AI technology to automatically handle, contest, and win chargeback disputes, freeing you from manual intervention. Experience the advantage of winning over 80% of chargebacks effortlessly, even while you rest, with Chargeback Management. Using advanced AI, ChargePay generates effective representments for incoming chargebacks, enhancing your chances of success. Respond to chargebacks instantly and achieve quicker resolutions with the innovative features of ChargePay. Recover a remarkable percentage of lost revenue, winning unprecedented numbers of chargeback disputes. Thanks to AI, the entire management process remains hands-free, allowing you to focus on other important aspects of your business. ChargePay’s AI continually evolves to detect fraudulent chargebacks, providing automatic defenses to safeguard your company. As chargebacks occur, ChargePay’s AI generates real-time representments, significantly increasing your win rate without the need for any manual effort. With ChargePay, you can enjoy the convenience of automated responses to chargebacks, ensuring that your business is always protected and revenue is maximized.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Ethoca Yes 
Shopify No 
Verifi Yes 

Integrations

Ethoca No 
Shopify Yes 
Verifi No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

20% per successful chargeback settled in your favor
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Rivero

Country

Switzerland

Website

rivero.tech/amiko

Vendor Details

Company Name

ChargePay

Founded

2020

Country

United States

Website

www.chargepay.ai/

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers No 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers No 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

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