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Description
As a leading solution in Digital Employee and Conversational AI, Amelia incorporates the finest aspects of human interaction—such as dialogue, expression, emotion, and comprehension—into daily user experiences, fostering deeper connections and enhancing business value. With the support of Amelia, the Digital Employee Builder allows organizations to create tailored, no-code Conversational AI solutions at scale for diverse applications, significantly speeding up deployment and maximizing return on investment. Amelia's cognitive abilities encompass episodic memory, process memory, intent recognition, and emotional intelligence, enabling her to tackle intricate queries, manage transactions, and provide customized customer support effectively. This capability is what establishes her as the Most Human AI™ in the industry. In addition, Amelia utilizes her semantic memory to retain facts, concepts, and their interconnections, allowing her to learn from various sources such as standard operating procedures (SOPs) and policy documents, which she can then apply in conversations. Furthermore, this adaptability ensures that Amelia continues to evolve and meet the changing needs of businesses and their customers.
Description
HumanFirst revolutionizes the way you handle infrastructure and workflows for exploring, curating, and scaling your AI training data. Our solutions empower the expansion of NLU and NLP capabilities, significantly speeding up the advancement of conversational AI. By ensuring that authentic voice-of-the-customer data is consistently integrated, we enhance the relevance and effectiveness of your models. With HumanFirst Studio, managing voice and text data for training and refining natural language understanding (NLU) models becomes effortless. Eliminate expensive and inconsistent data ingestion and labeling procedures, opting instead for a streamlined experience that enables immediate enhancements to your AI performance using actual data. You can easily import requests from your Search and Help Center, emails, live chat, or voice call logs to ensure your AI continually learns to understand customer needs better. This allows for the discovery of intents and their enhancement in precision. The traditional approach of guessing which intents require training and manually creating training phrases can be cumbersome, often resulting in insufficient coverage and accuracy of intents, which can hinder the overall effectiveness of your AI solutions. Ultimately, embracing HumanFirst allows your organization to focus on what truly matters: delivering exceptional customer experiences driven by intelligent AI.
API Access
Has API
API Access
Has API
Integrations
DXC Insurance BPaaS
Integrately
SoundHound
Stackreaction
Verbio
Wplino
Integrations
DXC Insurance BPaaS
Integrately
SoundHound
Stackreaction
Verbio
Wplino
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SoundHound AI
Founded
2005
Country
United States
Website
amelia.ai
Vendor Details
Company Name
HumanFirst.ai
Founded
2017
Country
Canada
Website
www.humanfirst.ai/
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Machine Learning
Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization
