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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our cutting-edge solution for customer engagement features robust capabilities in 5G and IoT service design, delivery, and monetization, alongside integrated AI and machine learning applications, all within a cloud-native, microservices framework. If your goal is to enhance your digital commerce strategies, enrich the customer experience at every interaction, or roll out sophisticated 5G services to rapidly capitalize on your network investment, the Amdocs Customer Experience Suite provides the necessary flexibility to tailor your transformation strategy and modernization efforts according to your business objectives. Additionally, our modular and open portfolio, designed to meet industry standards, will facilitate the modernization of your existing systems while expediting your transition to cloud-native applications and networks. This ensures that your organization remains competitive and poised for future advancements in technology.

Description

JWI stands out as the sole local vendor boasting decades of industry experience and software proficiency, aimed at assisting companies in China to reduce their reliance on foreign suppliers. Their cloud-native platform empowers you to dictate your own digital transformation priorities rather than being constrained by your PLM vendor. You can seamlessly run new applications alongside your existing systems, allowing for a gradual transition from outdated software that aligns with your business needs. The advantages of digital transformation—cost efficiency, speed, and innovation—are evident; however, traditional tools often hinder the process of digitalization. JWI’s products are developed from the ground up, leveraging contemporary technological advancements to satisfy the demands of modern manufacturers. Whether you are embarking on your digital journey or looking to upgrade your current software, JWI's robust, cloud-native applications provide the flexibility to implement changes at a pace that is tailored to your organization’s requirements, ensuring a smooth and effective transition. Ultimately, JWI is committed to empowering local businesses with the tools they need to thrive in a rapidly evolving digital landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS Elemental Yes 
CereTax Yes 
IBM InfoSphere Optim Data Privacy Yes 
Interlink Software Yes 
Junos Traffic Vision Yes 
Magma Yes 
Soft-ex Yes 
TEOCO SmartHub Analytics Yes 
TechSee Yes 
viisights Yes 

Integrations

AWS Elemental No 
CereTax No 
IBM InfoSphere Optim Data Privacy No 
Interlink Software No 
Junos Traffic Vision No 
Magma No 
Soft-ex No 
TEOCO SmartHub Analytics No 
TechSee No 
viisights No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Amdocs

Founded

1982

Country

United States

Website

www.amdocs.com

Vendor Details

Company Name

JWI

Founded

2007

Country

China

Website

jwisoftware.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

DevOps

Approval Workflow No 
Dashboard No 
KPIs No 
Policy Management No 
Portfolio Management No 
Prioritization No 
Release Management No 
Timeline Management No 
Troubleshooting Reports No 

Product Lifecycle Management

Change Management No 
Compliance Management No 
Cost Tracking No 
Design Management No 
Document Management No 
Product Data Management No 
Project Management No 
Requirements Management No 
Supplier Management No 

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