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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our cutting-edge solution for customer engagement features robust capabilities in 5G and IoT service design, delivery, and monetization, alongside integrated AI and machine learning applications, all within a cloud-native, microservices framework. If your goal is to enhance your digital commerce strategies, enrich the customer experience at every interaction, or roll out sophisticated 5G services to rapidly capitalize on your network investment, the Amdocs Customer Experience Suite provides the necessary flexibility to tailor your transformation strategy and modernization efforts according to your business objectives. Additionally, our modular and open portfolio, designed to meet industry standards, will facilitate the modernization of your existing systems while expediting your transition to cloud-native applications and networks. This ensures that your organization remains competitive and poised for future advancements in technology.

Description

The shift towards digital transformation and cloud migration is currently in full swing. To enhance their competitive edge and improve everyday operations, executives are prioritizing the use of integration, artificial intelligence, and mobile technologies, while also focusing on products and services that enhance engagement among prospects, customers, and employees alike. For this initiative to succeed, Chief Information Officers and business units require a robust platform that allows them to swiftly create and implement essential solutions on their preferred public or private cloud in a cost-efficient and assured manner. This platform must provide the necessary tools to transition to the cloud, ensuring scalability and flexibility through containerization, and taking advantage of cutting-edge microservices such as AI, all while maintaining top-tier security protocols. By utilizing the AppVelocity™ Platform, you can streamline the provisioning of the entire application stack and automate the application lifecycle, allowing you to focus solely on developing the custom business logic that meets your specific needs. This approach not only optimizes resources but also accelerates innovation within your organization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS Elemental Yes 
Amazon Web Services (AWS) No 
CereTax Yes 
Docker No 
Google Cloud Platform No 
IBM InfoSphere Optim Data Privacy Yes 
Interlink Software Yes 
Junos Traffic Vision Yes 
Kubernetes No 
Magma Yes 
Microsoft Azure No 
Soft-ex Yes 
TEOCO SmartHub Analytics Yes 
TechSee Yes 
VMware Cloud No 
viisights Yes 

Integrations

AWS Elemental No 
Amazon Web Services (AWS) Yes 
CereTax No 
Docker Yes 
Google Cloud Platform Yes 
IBM InfoSphere Optim Data Privacy No 
Interlink Software No 
Junos Traffic Vision No 
Kubernetes Yes 
Magma No 
Microsoft Azure Yes 
Soft-ex No 
TEOCO SmartHub Analytics No 
TechSee No 
VMware Cloud Yes 
viisights No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Amdocs

Founded

1982

Country

United States

Website

www.amdocs.com

Vendor Details

Company Name

mobileforce

Founded

2014

Country

United States

Website

www.mobileforcesoftware.com/solutions/appvelocity%E2%84%A2-platform

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Application Development

Access Controls/Permissions No 
Code Assistance No 
Code Refactoring No 
Collaboration Tools No 
Compatibility Testing No 
Data Modeling No 
Debugging No 
Deployment Management No 
Graphical User Interface No 
Mobile Development No 
No-Code No 
Reporting/Analytics No 
Software Development No 
Source Control No 
Testing Management No 
Version Control No 
Web App Development No 

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