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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

We provide solutions to make audio content accessible to everyone. Our offerings enable you to generate text and subtitles from both audio and video files, with options for automatic transcription refined by your input or crafted by our skilled language professionals and experienced subtitlers. To get started, simply upload your media file. Once uploaded, our advanced speech recognition technology or dedicated transcribers will take care of your needs. Your audio will be seamlessly linked to text within our user-friendly online editing platform, allowing you to easily revise, highlight, and search your document. This service is perfect for transcribing research interviews and lectures, ensuring compliance with digital accessibility standards, and incorporating transcriptions and subtitles into the workflows of universities and institutions. Enhance your interviews by making your content editable, searchable, and more accessible. Additionally, you can record interviews or meetings directly using our app and quickly upload the audio to Amberscript for immediate transcription. With our services, transforming your audio into accessible text has never been simpler.

Description

IBM Watson® Speech to Text technology offers rapid and precise speech transcription across various languages, catering to diverse applications like customer self-service, support for agents, and speech analytics. You can quickly initiate your experience using our sophisticated machine learning models right away or tailor them specifically to your needs. Leverage a Watson-driven virtual assistant to handle frequent inquiries in call centers over the phone. Enhance call center efficiency by analyzing conversation records to swiftly spot emerging trends, customer issues, sentiments, non-compliant actions, and more. AI-driven real-time support can significantly elevate agent productivity and success during customer interactions by facilitating instant access to relevant documents and intranet data. As agents engage with customers, Watson actively monitors the dialogue, transcribes the conversation, retrieves pertinent information from resources, and delivers responses to the agent almost instantaneously, thereby streamlining the service process. This innovative approach not only improves the overall customer experience but also empowers agents to provide more informed responses.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

IBM Cloud No 
IBM Cloud Pak for Applications No 
IBM Watson No 
Kaltura Yes 
Mediasite Yes 
Unremot Yes 

Integrations

IBM Cloud Yes 
IBM Cloud Pak for Applications Yes 
IBM Watson Yes 
Kaltura No 
Mediasite No 
Unremot No 

Pricing Details

$10 per hour of audio or video
Free Trial No 
Free Version No 

Pricing Details

$0.01 per minute
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Amberscript

Founded

2017

Country

Netherlands

Website

www.amberscript.com/en/

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/cloud/watson-speech-to-text

Product Features

Transcription

AI / Machine Learning No 
Annotations No 
Audio/Video File Upload No 
Automatic Transcription No 
Collaboration Tools No 
File Sharing No 
For Manual Transcription No 
Full Text Search No 
Multi-Language Support No 
Natural Language Processing (NLP) No 
Playback Controls No 
Speech Recognition No 
Subtitles No 
Text Editor No 
Timecoding No 

Product Features

Transcription

AI / Machine Learning No 
Annotations No 
Audio/Video File Upload No 
Automatic Transcription No 
Collaboration Tools No 
File Sharing No 
For Manual Transcription No 
Full Text Search No 
Multi-Language Support No 
Natural Language Processing (NLP) No 
Playback Controls No 
Speech Recognition No 
Subtitles No 
Text Editor No 
Timecoding No 

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