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support

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Description

Ambassify serves as the preferred platform for crafting and implementing an effective employee engagement strategy, providing all essential tools within one cohesive system. Modern employees desire a sense of belonging to a greater mission; they seek to feel appreciated, included, and trusted in their roles. They aspire to align themselves with your organization and to recognize the significance of their contributions. Enhancing employee engagement leads to increased happiness, productivity, and a reduced turnover rate. Regular and transparent communication is vital; it fosters trust, enhances engagement, and ensures that employees feel informed about company developments and events. Effective communication thrives on dialogue, creating a workplace environment where employees feel a genuine connection to both the company and their tasks. Encouraging participation and valuing employee feedback can yield invaluable insights that benefit the entire organization. Ultimately, fostering strong engagement not only strengthens the workforce but also propels the company toward greater success.

Description

Sprinklr Social is a robust, AI-driven platform designed for enterprises, enabling teams to oversee all facets of their social media presence across more than 30 different social and messaging channels through a single integrated solution. This platform combines essential features such as social listening, publishing, engagement, campaign management, automation, sentiment analysis, audience analytics, and governance into a cohesive workflow. Users can access a centralized content calendar, along with tools for planning, creating, scheduling, and optimizing posts based on AI-generated recommendations regarding timing, hashtags, tone, and performance metrics. Additionally, it allows teams to monitor conversations, sentiment changes, and trends in real-time across various networks, while also automating engagement and managing inbound communications to respond promptly to customer inquiries and interactions. By consolidating data, insights, and actionable steps, Sprinklr fosters efficient collaboration among social teams, ensuring brand compliance through automated workflows and approvals, ultimately transforming social engagements into significant business outcomes for marketing, sales, and other departments. In an ever-evolving digital landscape, Sprinklr Social equips organizations with the tools necessary to adapt and thrive in their social media strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage Yes 
Mailchimp Yes 
Salesforce Yes 
Slack Yes 
Adobe Analytics No 
Adobe Experience Manager No 
Adobe Express No 
Facebook No 
Gemini Enterprise Agent Platform No 
Google Analytics No 
HubSpot Service Hub Yes 
Intercom Yes 
Oracle Cloud Infrastructure No 
Sitecore No 
Smarsh No 
Tealium Customer Data Hub No 
TikTok No 
Twilio No 
X (Twitter) No 
YouTube No 

Integrations

Adobe Marketo Engage Yes 
Mailchimp Yes 
Salesforce Yes 
Slack Yes 
Adobe Analytics Yes 
Adobe Experience Manager Yes 
Adobe Express Yes 
Facebook Yes 
Gemini Enterprise Agent Platform Yes 
Google Analytics Yes 
HubSpot Service Hub No 
Intercom No 
Oracle Cloud Infrastructure Yes 
Sitecore Yes 
Smarsh Yes 
Tealium Customer Data Hub Yes 
TikTok Yes 
Twilio Yes 
X (Twitter) Yes 
YouTube Yes 

Pricing Details

Contact us
Free Trial No 
Free Version No 

Pricing Details

Custom
Custom, quote-based pricing
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ambassify

Founded

2015

Country

Belgium

Website

www.ambassify.com

Vendor Details

Company Name

Sprinklr

Founded

2009

Country

United States

Website

www.sprinklr.com/products/social-media-management/

Product Features

Advocacy

Advocate Management Yes 
Campaign Management Yes 
Customer Advocacy Yes 
Event Triggered Actions No 
Forms Management Yes 
Legislation Tracking No 
Petition Management No 
Political Advocacy No 
Rewards Program Yes 
Social Engagement Yes 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management Yes 
Content Syndication Yes 
Feedback Collection Yes 
Gamification Yes 
Live Chat Yes 
Video Content Yes 

Employee Advocacy

Content Controls / Compliance Yes 
Content Library Creation Yes 
Mobile Access Yes 
Post Scheduling Yes 
Push / Email Notifications Yes 
Reporting / Analytics Yes 
Social Sharing Gamification Yes 
Tiered User Permissions Yes 

Referral

Affiliate Marketing Yes 
Campaign Management Yes 
Contact Management Yes 
Employee Referral Management Yes 
Feedback Management No 
Lead Engagement No 
Loyalty Program No 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Employee Advocacy

Content Controls / Compliance No 
Content Library Creation No 
Mobile Access No 
Post Scheduling Yes 
Push / Email Notifications No 
Reporting / Analytics Yes 
Social Sharing Gamification No 
Tiered User Permissions No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Social Media Analytics Tools

Campaign Analytics No 
Competitor Monitoring No 
Customizable Reports No 
Engagement Tracking No 
Influencer Tracking No 
Multi-Channel Data Collection No 

Social Media Management

Automated Publishing Yes 
Brand Tracking Yes 
Content Management Yes 
Customer Engagement Yes 
Multi-Account Management Yes 
Multi-User Collaboration No 
Post Scheduling Yes 
Reporting/Analytics Yes 
Social Media Monitoring No 

Alternatives

Alternatives