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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Effortlessly consolidate fundamental customer information along with their negotiation and response history. The data fields can be tailored to fit the unique requirements of different industries. This strategy proves to be effective in maintaining engagement with current customers. Additionally, various marketing initiatives can be automated, including pop-up surveys on the website and targeted campaign promotions. With industry-specific templates, sending out customer satisfaction survey emails becomes a breeze. Furthermore, automated step mail can be dispatched based on specific actions taken by customers as defined in scenario settings. RFM analysis is conducted on customers' purchasing history and behavior, allowing for automatic categorization into six distinct tiers. This enables businesses to implement targeted strategies for each category effectively. Ultimately, such measures can significantly enhance customer retention and satisfaction rates.

Description

InfoWiz® survey software offers an affordable and user-friendly platform for analyzing the satisfaction levels of various groups, including customers, employees, students, and patients. This software simplifies the entire process—from designing a questionnaire to gathering responses and presenting comprehensive statistical analyses—all achievable with just a click. By utilizing InfoWiz®, you can routinely assess the satisfaction and expectations of your clientele and workforce, allowing you to implement necessary improvements. The online questionnaires provided by InfoWiz® are compatible with PCs, tablets, and smartphones, making it convenient for respondents. Whether you choose to conduct your surveys through traditional paper forms or online formats, you can tailor your approach to best fit your target audience and maximize response rates. This flexibility enables you to efficiently carry out surveys focused on customer satisfaction, employee engagement, guest feedback, patient experiences, and more, ensuring you gather valuable insights for future enhancements. With InfoWiz®, you not only streamline your survey process but also enhance the quality of feedback you receive.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Chrome Yes 
Internet Explorer Yes 
Microsoft Edge Yes 
Mozilla Firefox Yes 
Safari Yes 

Integrations

Google Chrome No 
Internet Explorer No 
Microsoft Edge No 
Mozilla Firefox No 
Safari No 

Pricing Details

$217.26 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Konfactory

Country

Japan

Website

amb-r-t.jp/

Vendor Details

Company Name

Infonautics

Founded

1995

Country

Switzerland

Website

www.infowiz.ch/indexen.htm

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Email Marketing

A/B Testing No 
Artificial Intelligence No 
Auto-Responders No 
CAN SPAM Compliance No 
Customer Surveys No 
Drip Campaigns No 
Dynamic Content No 
Event Triggered Email No 
Image Library No 
Landing Pages/Web Forms No 
Mailing List Management No 
Mobile Optimized Emails No 
Reporting/Analytics No 
Subscriber Management No 
Template Management No 
WYSIWYG Email Editor No 

NPS

Product Features

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey No 
Offline Response Collection No 
Paper Survey Yes 
Question Branching No 
Question Library Yes 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video Yes 

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