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features
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support

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Write a Review

Description

Enhance your operational efficiency by leveraging a widely-used open-source solution managed by AWS. Implement auditing and data security measures with an architecture that includes built-in certifications for both data centers and networks. Proactively identify potential threats and respond to system conditions by utilizing machine learning, alert notifications, and visualization tools. Streamline your time and resources to focus on strategic initiatives. Gain secure access to real-time search capabilities, monitoring, and analysis of both business and operational data. Amazon OpenSearch Service simplifies the process of conducting interactive log analytics, monitoring applications in real-time, and enabling website search functionalities. As an open-source, distributed search and analytics suite that evolved from Elasticsearch, OpenSearch allows for extensive data exploration. Amazon OpenSearch Service provides users with the latest releases of OpenSearch, compatibility with 19 different versions of Elasticsearch (ranging from 1.5 to 7.10), and visualization features through OpenSearch dashboards and Kibana, ensuring a comprehensive toolkit for data management. This versatile service empowers organizations to harness data insights efficiently while maintaining a robust security posture.

Description

The USU ZIS IT & Service Monitoring solution provides a highly automated and seamlessly integrated platform designed for thorough and effective oversight of your hybrid system landscape, services, and processes. It holds certification in all 16 ITIL® disciplines, showcasing its compliance with industry standards. Additionally, the solution has earned PinkVerify™ certification specifically for Event Management, Availability Management, and Capacity Management, ensuring a standardized and service-focused approach to IT service management. This monitoring solution is particularly well-suited for organizations seeking automated oversight capabilities. With years of extensive project experience, our team of monitoring specialists adopts a practical approach to both the implementation of your system and the training of your personnel on its use. This enables users to quickly become proficient with the tool, maximizing the value derived from their investment. Ultimately, USU’s monitoring solution stands as an essential component for enhancing operational efficiency and service quality.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

5X Yes 
Amazon CloudWatch Yes 
Amazon Data Firehose Yes 
Amazon DocumentDB Yes 
Amazon DynamoDB Yes 
Amazon Kinesis Yes 
Amazon Managed Service for Apache Flink Yes 
Amazon S3 Yes 
Amazon S3 Vectors Yes 
Amazon Security Lake Yes 
Callgoose SQIBS Yes 
Elasticsearch Yes 
Fluent Bit Yes 
Fluentd Yes 
InformationGrid Yes 
Kibana Yes 
OpenSearch Yes 
OpenTelemetry Yes 
Truepic Yes 
Umbrelly Cloud Yes 

Integrations

5X No 
Amazon CloudWatch No 
Amazon Data Firehose No 
Amazon DocumentDB No 
Amazon DynamoDB No 
Amazon Kinesis No 
Amazon Managed Service for Apache Flink No 
Amazon S3 No 
Amazon S3 Vectors No 
Amazon Security Lake No 
Callgoose SQIBS No 
Elasticsearch No 
Fluent Bit No 
Fluentd No 
InformationGrid No 
Kibana No 
OpenSearch No 
OpenTelemetry No 
Truepic No 
Umbrelly Cloud No 

Pricing Details

$0.036 per hour
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Amazon

Founded

1994

Country

United States

Website

aws.amazon.com/opensearch-service/

Vendor Details

Company Name

USU Software

Founded

1977

Country

Germany

Website

www.usu.com/en-us/solutions/usu-it-service-monitoring/

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools No 
Full Transaction Diagnostics No 
Performance Control No 
Resource Management No 
Root-Cause Diagnosis No 
Server Performance No 
Trace Individual Transactions No 

Enterprise Search

AI / Machine Learning No 
Faceted Search / Filtering No 
Full Text Search No 
Fuzzy Search No 
Indexing No 
Text Analytics No 
eDiscovery No 

IT Infrastructure Monitoring

Alerts / Notifications No 
Application Monitoring No 
Bandwidth Monitoring No 
Capacity Planning No 
Configuration Change Management No 
Data Movement Monitoring No 
Health Monitoring No 
Multi-Platform Support No 
Performance Monitoring No 
Point-in-Time Visibility No 
Reporting / Analytics No 
Virtual Machine Monitoring No 

Product Features

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Infrastructure Monitoring

Alerts / Notifications No 
Application Monitoring No 
Bandwidth Monitoring No 
Capacity Planning No 
Configuration Change Management No 
Data Movement Monitoring No 
Health Monitoring No 
Multi-Platform Support No 
Performance Monitoring No 
Point-in-Time Visibility No 
Reporting / Analytics No 
Virtual Machine Monitoring No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring Yes 

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