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support

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Description

Amazon Lex is a service designed for creating conversational interfaces in various applications through both voice and text input. It incorporates advanced deep learning technologies, such as automatic speech recognition (ASR) for transforming spoken words into text, along with natural language understanding (NLU) that discerns the intended meaning behind the text, facilitating the development of applications that offer immersive user experiences and realistic conversational exchanges. By utilizing the same deep learning capabilities that power Amazon Alexa, Amazon Lex empowers developers to efficiently craft complex, natural language-based chatbots. With its capabilities, you can design bots that enhance productivity in contact centers, streamline straightforward tasks, and promote operational efficiency throughout the organization. Furthermore, as a fully managed service, Amazon Lex automatically scales to meet demand, freeing you from the complexities of infrastructure management and allowing you to focus on innovation. This seamless integration of capabilities makes Amazon Lex an attractive option for developers looking to enhance user interaction.

Description

Voice-activated applications enable businesses to stream content from the cloud directly to any device equipped with Alexa. Our dedicated team of Alexa developers ensures that your brand can be reached effortlessly through voice commands. With just a single word, a vast audience can gain immediate access to your offerings. Our certified Alexa developers enhance customer engagement by leveraging voice assistance technology. Easy Voice specializes in creating innovative B2B and B2C voice solutions that seamlessly interact with Alexa voice services, including apps and skills. We deliver a comprehensive Alexa developer solution designed to connect users via Amazon Echo and other Alexa-enabled devices. The Alexa Skill and Dash Button Platform is a groundbreaking tool that allows organizations to manage customer engagement through voice in one streamlined solution. It integrates effortlessly with both existing front and back office infrastructures, providing a cohesive experience. Our commitment to excellence positions us as leaders in developing top-tier voice assistant applications, skills, and apps, ensuring your business stays at the forefront of technology. By embracing this advancement, companies can significantly enhance their customer interaction and satisfaction levels.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365 Yes 
QuickBooks Online Yes 
Salesforce Yes 
AWS Lambda Yes 
Amazon CloudWatch Yes 
Axon Ivy Yes 
Dimension Labs Yes 
Epicor Kinetic No 
Facebook Yes 
Facebook Messenger Yes 
HubSpot Customer Platform Yes 
Multiview ERP No 
Operata Yes 
SAP Cloud Platform No 
SYSPRO ERP No 
Sage Intacct No 
Smart IVR Yes 
TimeControl No 
WhosOn Yes 
XCALLY Yes 

Integrations

Microsoft Dynamics 365 Yes 
QuickBooks Online Yes 
Salesforce Yes 
AWS Lambda No 
Amazon CloudWatch No 
Axon Ivy No 
Dimension Labs No 
Epicor Kinetic Yes 
Facebook No 
Facebook Messenger No 
HubSpot Customer Platform No 
Multiview ERP Yes 
Operata No 
SAP Cloud Platform Yes 
SYSPRO ERP Yes 
Sage Intacct Yes 
Smart IVR No 
TimeControl Yes 
WhosOn No 
XCALLY No 

Pricing Details

Depends on usage
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Amazon

Founded

1994

Country

United States

Website

aws.amazon.com/lex/

Vendor Details

Company Name

EasyVoice

Founded

2016

Country

United States

Website

easy-voice.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Natural Language Generation

Business Intelligence No 
CRM Data Analysis and Reports No 
Chatbot No 
Email Marketing No 
Financial Reporting No 
Multiple Language Support No 
SEO No 
Web Content No 

Natural Language Processing

Co-Reference Resolution No 
In-Database Text Analytics No 
Named Entity Recognition No 
Natural Language Generation (NLG) No 
Open Source Integrations No 
Parsing No 
Part-of-Speech Tagging No 
Sentence Segmentation No 
Stemming/Lemmatization No 
Tokenization No 

Product Features

Alternatives

Alternatives

Alexa Reviews

Alexa

Amazon
Dialogflow Reviews

Dialogflow

Google
Alexa+ Reviews

Alexa+

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