Average Ratings 4 Ratings

Total
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Average Ratings 0 Ratings

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Description

Amazon Chime is a versatile communication platform that enables users to conduct meetings, chat, and make business calls, both internally and externally, all from one integrated application. This service allows you to customize your experience by selecting only the features necessary for online meetings, video conferences, and business calls, ensuring that you only incur costs when you actively use these services. Additionally, Amazon Chime Voice Connector facilitates the transmission of voice traffic over the internet and can easily scale to adapt to your changing capacity requirements. By utilizing this feature, you can significantly reduce expenses associated with traditional telephone networks and streamline your voice network management by leveraging the AWS Cloud infrastructure. With Amazon Chime, businesses can select the communication tools that align best with their specific needs, whether it be for meetings, chatting, or making calls. Furthermore, the option to use the Voice Connector allows organizations to efficiently route their voice communications via the internet, enhancing their operational flexibility. Ultimately, Amazon Chime empowers users to tailor their communication strategies to best support their business dynamics.

Description

Achieve unmatched insight into your UC&C usage, call quality, user engagement, productivity, and expenses. At Avotus, we recognize the vital role your UC&C platform plays in fostering a high-performance culture that supports flexible work arrangements. We are also aware of the shortcomings in the standard reporting features offered by UC&C platforms like Microsoft Teams, Skype for Business, Cisco Unified Call Manager (CUCM), Cisco Jabber, Amazon Chime, and Connect. To effectively implement UC&C best practices, gain a competitive edge, and optimize business outcomes, you require more than just the basic reporting, archiving, and retrieval functions these platforms provide. ReflectR offers Advanced Reporting, Real-time Monitoring, Trend Analytics, and Alerts, equipping your business leaders and managers with the tools needed to quickly assess usage trends within your UC&C framework, ultimately enhancing employee productivity and engagement throughout the organization. This comprehensive approach ensures that your team can make informed decisions that drive success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS App Mesh Yes 
AWS Marketplace Yes 
AWS Secrets Manager Yes 
Alexa Smart Properties Yes 
Amazon Chime No 
Amazon Connect No 
Amazon Fresh Yes 
Amazon Transcribe Yes 
Avotus ReflectR Yes 
Beats Yes 
Cisco Jabber No 
Cisco Unified Communications Manager No 
Cloudonix Yes 
CodeKeep Yes 
Commvault HyperScale X Yes 
Complyance Yes 
Indent Yes 
Skype No 
Splunk User Behavior Analytics Yes 
Suuchi GRID Yes 

Integrations

AWS App Mesh No 
AWS Marketplace No 
AWS Secrets Manager No 
Alexa Smart Properties No 
Amazon Chime Yes 
Amazon Connect Yes 
Amazon Fresh No 
Amazon Transcribe No 
Avotus ReflectR No 
Beats No 
Cisco Jabber Yes 
Cisco Unified Communications Manager Yes 
Cloudonix No 
CodeKeep No 
Commvault HyperScale X No 
Complyance No 
Indent No 
Skype Yes 
Splunk User Behavior Analytics No 
Suuchi GRID No 

Pricing Details

$2.50 per user per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Amazon Web Services

Founded

2006

Country

United States

Website

aws.amazon.com/chime/

Vendor Details

Company Name

Avotus

Founded

1981

Country

Canada

Website

www.avotus.com

Product Features

Video Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Web Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring Yes 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management Yes 
Who Answered Log Yes 

Telecom Expense Management

Billing for Data No 
Billing for Voice No 
Call Monitoring No 
Chargeback Tracking No 
Contract Negotiation No 
Fixed Line Compatibility No 
Internal Cost Allocation No 
Mobile Line Compatibility No 
Usage Reporting No 

Wireless Expense Management

CRM No 
Custom Rate Plans No 
Discount Management No 
Metered Billing No 
Move / Add / Change Options No 
Procurement Management No 
Split Billing No 
Supports WiFi Hotspots No 
Usage Reporting No 

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