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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Amazon Augmented AI (Amazon A2I) simplifies the creation of workflows necessary for the human evaluation of machine learning predictions. By providing an accessible platform for all developers, Amazon A2I alleviates the burdensome tasks associated with establishing human review systems and overseeing numerous human reviewers. In various machine learning applications, it is often essential for humans to assess predictions with low confidence to confirm their accuracy. For instance, when extracting data from scanned mortgage applications, human intervention may be needed in instances of subpar scans or illegible handwriting. However, developing effective human review systems can be both time-consuming and costly, as it requires the establishment of intricate processes or workflows, the development of bespoke software for managing review tasks and outcomes, and frequently, coordination of large teams of reviewers. This complexity can deter organizations from implementing necessary review mechanisms, but A2I aims to streamline the process and make it more feasible.

Description

Amazon Lex is a service designed for creating conversational interfaces in various applications through both voice and text input. It incorporates advanced deep learning technologies, such as automatic speech recognition (ASR) for transforming spoken words into text, along with natural language understanding (NLU) that discerns the intended meaning behind the text, facilitating the development of applications that offer immersive user experiences and realistic conversational exchanges. By utilizing the same deep learning capabilities that power Amazon Alexa, Amazon Lex empowers developers to efficiently craft complex, natural language-based chatbots. With its capabilities, you can design bots that enhance productivity in contact centers, streamline straightforward tasks, and promote operational efficiency throughout the organization. Furthermore, as a fully managed service, Amazon Lex automatically scales to meet demand, freeing you from the complexities of infrastructure management and allowing you to focus on innovation. This seamless integration of capabilities makes Amazon Lex an attractive option for developers looking to enhance user interaction.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AWS AI Services Yes 
AWS App Mesh No 
AWS Lambda No 
Amazon DynamoDB No 
Amazon Textract Yes 
Amazon Web Services (AWS) No 
Beats Yes 
Commvault Cloud Yes 
Commvault HyperScale X Yes 
Dimension Labs No 
Elastic Path No 
HelpNow Agentic AI Platform No 
HubSpot CRM No 
HubSpot Customer Platform No 
Operata No 
PubNub No 
QuickBooks Online Advanced No 
Smart IVR No 
Stackreaction No 
Zendesk No 

Integrations

AWS AI Services Yes 
AWS App Mesh Yes 
AWS Lambda Yes 
Amazon DynamoDB Yes 
Amazon Textract No 
Amazon Web Services (AWS) Yes 
Beats No 
Commvault Cloud No 
Commvault HyperScale X No 
Dimension Labs Yes 
Elastic Path Yes 
HelpNow Agentic AI Platform Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Operata Yes 
PubNub Yes 
QuickBooks Online Advanced Yes 
Smart IVR Yes 
Stackreaction Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Depends on usage
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Amazon

Founded

1994

Country

United States

Website

aws.amazon.com/augmented-ai/

Vendor Details

Company Name

Amazon

Founded

1994

Country

United States

Website

aws.amazon.com/lex/

Product Features

Machine Learning

Deep Learning No 
ML Algorithm Library No 
Model Training No 
Natural Language Processing (NLP) No 
Predictive Modeling No 
Statistical / Mathematical Tools No 
Templates No 
Visualization No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Natural Language Generation

Business Intelligence No 
CRM Data Analysis and Reports No 
Chatbot No 
Email Marketing No 
Financial Reporting No 
Multiple Language Support No 
SEO No 
Web Content No 

Natural Language Processing

Co-Reference Resolution No 
In-Database Text Analytics No 
Named Entity Recognition No 
Natural Language Generation (NLG) No 
Open Source Integrations No 
Parsing No 
Part-of-Speech Tagging No 
Sentence Segmentation No 
Stemming/Lemmatization No 
Tokenization No 

Alternatives

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