Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Amaiz Accountancy Expert Service is designed to assist you with various inquiries regarding your accounts, bookkeeping, and invoices. When searching for a reliable accountant, recommendations from friends often serve as your best resource. We have already undertaken the necessary work by meticulously selecting, testing, and training our group of accountants, saving you the hassle of conducting your own background checks. Simply inform our Customer Care team that you require accounting assistance, and they will promptly forward your inquiry to our Accountancy Expert Service. Our experts will provide you with the most suitable solutions for your concerns and will respond via email within three working days, ensuring clear communication throughout the process. If you're interested in trying out this service before committing to us, feel free to use the form above to submit your question. We look forward to helping you find the answers you need.
Description
i2x offers real-time conversation analytics and coaching, allowing you to harness your data to gain insights into what drives your team's success and keeps customers satisfied, all enhanced by artificial intelligence. By utilizing data-backed strategies, you can close more deals and share effective practices within your team. Furthermore, you can elevate customer satisfaction by scrutinizing conversations to refine both agents and scripts. The platform allows for the optimization of agent-customer interactions through A/B testing various approaches. With i2x, managers gain valuable visibility into customer interactions, empowering agents to conduct successful calls, thus ensuring customers receive exceptional service. Recognizing the challenges of frequently training agents, i2x acts as a resource to amplify the influence on your agents' learning processes, providing them with customized training even in your absence. Sales and customer service agents can gain a competitive edge by utilizing i2x to enhance their communication abilities, fostering continuous improvement in their interactions. In a fast-paced environment, this tool becomes essential for maintaining high performance and customer satisfaction.
API Access
Has API
Yes
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$5.35 +vat per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Amaiz
Founded
2017
Country
United Kingdom
Website
amaiz.com
Vendor Details
Company Name
i2x GmbH
Country
Germany
Website
i2x.ai/
Product Features
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
No
Call Scripting
Yes
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
Yes
Manual Dialer
No
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
Yes