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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Amaiz Accountancy Expert Service is designed to assist you with various inquiries regarding your accounts, bookkeeping, and invoices. When searching for a reliable accountant, recommendations from friends often serve as your best resource. We have already undertaken the necessary work by meticulously selecting, testing, and training our group of accountants, saving you the hassle of conducting your own background checks. Simply inform our Customer Care team that you require accounting assistance, and they will promptly forward your inquiry to our Accountancy Expert Service. Our experts will provide you with the most suitable solutions for your concerns and will respond via email within three working days, ensuring clear communication throughout the process. If you're interested in trying out this service before committing to us, feel free to use the form above to submit your question. We look forward to helping you find the answers you need.

Description

i2x offers real-time conversation analytics and coaching, allowing you to harness your data to gain insights into what drives your team's success and keeps customers satisfied, all enhanced by artificial intelligence. By utilizing data-backed strategies, you can close more deals and share effective practices within your team. Furthermore, you can elevate customer satisfaction by scrutinizing conversations to refine both agents and scripts. The platform allows for the optimization of agent-customer interactions through A/B testing various approaches. With i2x, managers gain valuable visibility into customer interactions, empowering agents to conduct successful calls, thus ensuring customers receive exceptional service. Recognizing the challenges of frequently training agents, i2x acts as a resource to amplify the influence on your agents' learning processes, providing them with customized training even in your absence. Sales and customer service agents can gain a competitive edge by utilizing i2x to enhance their communication abilities, fostering continuous improvement in their interactions. In a fast-paced environment, this tool becomes essential for maintaining high performance and customer satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$5.35 +vat per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Amaiz

Founded

2017

Country

United Kingdom

Website

amaiz.com

Vendor Details

Company Name

i2x GmbH

Country

Germany

Website

i2x.ai/

Product Features

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording No 
Call Scripting Yes 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics Yes 

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