Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Amadeus LinkHotel Representation Solutions is an all-encompassing service aimed at assisting independent hotels and smaller chains in enhancing their visibility and outreach within global distribution systems, online travel agencies, and direct booking avenues. This innovative solution provides hotels with entry to a vast network of travel sellers and booking platforms around the globe, ensuring their properties are presented to a wide array of potential guests. By offering seamless connections to prominent GDS providers, Amadeus LinkHotel allows hotels to display their rates and availability to travel agents and corporate bookers in real time across various regions. Furthermore, the service aids hotels in refining their pricing strategies and managing inventory through integrated tools that simplify reservation processes, thereby boosting operational efficiency and enhancing guest satisfaction. Ultimately, this comprehensive approach positions hotels to thrive in a competitive market.

Description

Customer Alliance was founded in Berlin in 2009. Since then, thousands of chain and independent hotels around the world have teamed up with Customer Alliance's 90+ employees. They work together to improve their online reputations and increase their revenue. One industry-leading solution allows hotels to collect, distribute, analyze, and report on their guests' reviews across the internet. This gives them an insight into their hotel’s performance. This allows hotels to better understand their guests and increase their revenue.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
Hostaway Yes 
Kross Booking Suite Yes 
Vertical Booking Yes 
WebHotelier Yes 
eZee Reservation Yes 
iHotelier Yes 

Integrations

Facebook Yes 
Hostaway No 
Kross Booking Suite No 
Vertical Booking No 
WebHotelier No 
eZee Reservation No 
iHotelier No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

79.00€ / month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Amadeus Hospitality

Founded

1987

Country

United States

Website

www.amadeus-hospitality.com/hotel-distribution-services-software/linkhotel-representation-solutions/

Vendor Details

Company Name

CA Customer Alliance GmbH

Founded

2009

Country

Germany

Website

www.customer-alliance.com/en

Product Features

Hotel Channel Management

Inventory Management No 
Kill Switch No 
Promotions Management No 
Rate Management No 
Reservations Management No 
Restriction Management No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Alternatives

Windsurfer CRS Reviews

Windsurfer CRS

Sceptre Hospitality Resources

Alternatives

ReviewPro Reviews

ReviewPro

Review Rank
Amadeus Agency360 Reviews

Amadeus Agency360

Amadeus Hospitality