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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

HotSOS, developed by Amadeus Hospitality, is a software solution aimed at improving hotel management and enhancing guest experiences. It facilitates better communication and task coordination among hotel personnel, allowing for prompt attention to guest inquiries, maintenance problems, and cleaning services. Through the automation of service processes and the provision of immediate updates, HotSOS contributes to more efficient hotel operations, lowers operational expenses, and elevates the overall guest experience. Additionally, the software offers data-driven analytics that empower hotel managers to track key performance indicators and make strategic choices to refine service delivery. This comprehensive approach not only streamlines day-to-day activities but also fosters a culture of excellence within the hospitality industry.

Description

Touch Stay is an app-like digital guidebook that enhances guest experiences by providing important property and local information. Hosts are able to customize the guidebooks by adding their branding, photos and videos. This ensures guests have all the information they need at their fingertips, without having to download anything. The features include an AI assistant to create guides quickly, an upsell widget for additional services, and integration with property management software for streamlined operations. Touch Stay consolidates information like check-in procedures and Wi-Fi codes to reduce guest inquiries. This saves hosts time and improves guest satisfaction. The platform is available in multiple languages, and it also allows offline access. This makes it a useful tool for hospitality professionals around the world.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airbnb No 
Avantio No 
Escapia No 
Guesty No 
Hospitable No 
Hostaway No 
Infrasys POS Yes 
Lodgify No 
OwnerRez No 
Smily No 

Integrations

Airbnb Yes 
Avantio Yes 
Escapia Yes 
Guesty Yes 
Hospitable Yes 
Hostaway Yes 
Infrasys POS No 
Lodgify Yes 
OwnerRez Yes 
Smily Yes 

Pricing Details

$3 per month
Free Trial No 
Free Version Yes 

Pricing Details

$99/year
14 Free Trial - no commitment required
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Amadeus Hospitality

Founded

1987

Country

United States

Website

www.amadeus-hospitality.com/service-optimization-software/hotsos/

Vendor Details

Company Name

Touch Stay

Founded

2014

Country

United Kingdom

Website

touchstay.com

Product Features

Vacation Rental

Contact Management Yes 
Fee / Commission Management No 
Guest Reviews / Ratings Yes 
Housekeeping Management Yes 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management No 
Vendor Management No 
Work Order Management No 

Alternatives

Alternatives

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