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Description
HotSOS, developed by Amadeus Hospitality, is a software solution aimed at improving hotel management and enhancing guest experiences. It facilitates better communication and task coordination among hotel personnel, allowing for prompt attention to guest inquiries, maintenance problems, and cleaning services. Through the automation of service processes and the provision of immediate updates, HotSOS contributes to more efficient hotel operations, lowers operational expenses, and elevates the overall guest experience. Additionally, the software offers data-driven analytics that empower hotel managers to track key performance indicators and make strategic choices to refine service delivery. This comprehensive approach not only streamlines day-to-day activities but also fosters a culture of excellence within the hospitality industry.
Description
Hotelace by CrowFran Innovations is a comprehensive hospitality PMS designed for operational efficiency and data-driven decision-making, available both as on-premise and cloud solutions. The system covers all essential hotel functions including front-office management, outlet sales, accounts, housekeeping, and inventory control within an integrated modular framework. Hotelace automates critical processes such as daily sales summaries, stock reporting, requisitions, guest invoicing, and payroll, while providing detailed audit logs and shift reports. Features like bill splitting and merging, operational prompting, and permission-based access ensure smooth, error-minimized workflows and security. The platform is customizable to accommodate any number of outlets with accurate stock tracking and reporting. Hotelace also supports rate forecasting and occupancy planning to prevent overbooking and maximize revenue. With daily, weekly, and monthly reports, it simplifies financial management including expenditures, vendor tracking, and aging analysis. Designed with user-friendly interfaces and keynotes for guidance, Hotelace empowers hotel staff and management to optimize operations effectively.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$3 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Amadeus Hospitality
Founded
1987
Country
United States
Website
www.amadeus-hospitality.com/service-optimization-software/hotsos/
Vendor Details
Company Name
CrowFran Innovations
Founded
2024
Website
hotelace.crowfran.com
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental