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Description
HotSOS, developed by Amadeus Hospitality, is a software solution aimed at improving hotel management and enhancing guest experiences. It facilitates better communication and task coordination among hotel personnel, allowing for prompt attention to guest inquiries, maintenance problems, and cleaning services. Through the automation of service processes and the provision of immediate updates, HotSOS contributes to more efficient hotel operations, lowers operational expenses, and elevates the overall guest experience. Additionally, the software offers data-driven analytics that empower hotel managers to track key performance indicators and make strategic choices to refine service delivery. This comprehensive approach not only streamlines day-to-day activities but also fosters a culture of excellence within the hospitality industry.
Description
Hotel @ SoftOne is a multilingual and robust hotel management solution that includes over 10 fully integrated modules in a robust and flexible database.
Ideal for small and large hotels (Chain, Resorts or City hotels, Boutique hotels etc. ), Apartments, Villas or Rooms for Rent. Its functionality and usability make it possible for operators to improve their efficiency and customer service.
Multi-Property mode can be a powerful solution for hotel chains.
Reservations, maintenance, and housekeeping management for all hotels in the group. Access to a hotel or all of them, with restricted access depending on their authorization level.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Booking.com
No
Expedia
No
Hotels.com
No
Infrasys POS
Yes
SabeeApp
No
WebHotelier
No
Integrations
Booking.com
Yes
Expedia
Yes
Hotels.com
Yes
Infrasys POS
No
SabeeApp
Yes
WebHotelier
Yes
Pricing Details
$3 per month
Free Trial
No
Free Version
Yes
Pricing Details
500 USD / Year
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Amadeus Hospitality
Founded
1987
Country
United States
Website
www.amadeus-hospitality.com/service-optimization-software/hotsos/
Vendor Details
Company Name
Rodiaki Pliroforiki
Founded
1986
Country
Greece
Website
rodiakipliroforiki.gr/
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
Yes
Employee Management
Yes
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
No
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
