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Description
HotSOS, developed by Amadeus Hospitality, is a software solution aimed at improving hotel management and enhancing guest experiences. It facilitates better communication and task coordination among hotel personnel, allowing for prompt attention to guest inquiries, maintenance problems, and cleaning services. Through the automation of service processes and the provision of immediate updates, HotSOS contributes to more efficient hotel operations, lowers operational expenses, and elevates the overall guest experience. Additionally, the software offers data-driven analytics that empower hotel managers to track key performance indicators and make strategic choices to refine service delivery. This comprehensive approach not only streamlines day-to-day activities but also fosters a culture of excellence within the hospitality industry.
Description
Hotel @ SoftOne is a multilingual and robust hotel management solution that includes over 10 fully integrated modules in a robust and flexible database.
Ideal for small and large hotels (Chain, Resorts or City hotels, Boutique hotels etc. ), Apartments, Villas or Rooms for Rent. Its functionality and usability make it possible for operators to improve their efficiency and customer service.
Multi-Property mode can be a powerful solution for hotel chains.
Reservations, maintenance, and housekeeping management for all hotels in the group. Access to a hotel or all of them, with restricted access depending on their authorization level.
API Access
Has API
API Access
Has API
Integrations
Booking.com
Expedia
Hotels.com
SabeeApp
WebHotelier
Pricing Details
$3 per month
Free Trial
Free Version
Pricing Details
500 USD / Year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Amadeus Hospitality
Founded
1987
Country
United States
Website
www.amadeus-hospitality.com/service-optimization-software/hotsos/
Vendor Details
Company Name
Rodiaki Pliroforiki
Founded
1986
Country
Greece
Website
rodiakipliroforiki.gr/
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental