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Description
HotSOS, developed by Amadeus Hospitality, is a software solution aimed at improving hotel management and enhancing guest experiences. It facilitates better communication and task coordination among hotel personnel, allowing for prompt attention to guest inquiries, maintenance problems, and cleaning services. Through the automation of service processes and the provision of immediate updates, HotSOS contributes to more efficient hotel operations, lowers operational expenses, and elevates the overall guest experience. Additionally, the software offers data-driven analytics that empower hotel managers to track key performance indicators and make strategic choices to refine service delivery. This comprehensive approach not only streamlines day-to-day activities but also fosters a culture of excellence within the hospitality industry.
Description
Learning to use this system is straightforward: from day one, you'll experience a boost in transformations and reservations, all visible through an impressive dashboard. Our comprehensive hotel management software streamlines your operations, enhancing the guest services you provide while simplifying tasks and maximizing your revenue. With HotelRace, you can efficiently manage quick check-ins and check-outs for both individual and group bookings with ease. This cloud-based hotel software seamlessly handles your online and offline reservations, regardless of their source, ensuring smooth operation from the front office. The hotel PMS automatically verifies guests' credit card details, which helps reduce the frequency of no-shows and cancellations. Additionally, HotelRace allows you to control data access and processes, assigning privileges based on user functions. It also optimizes your housekeeping operations, enabling you to deliver exceptional service to your guests. Ultimately, HotelRace elevates your hotel management experience, ensuring that every aspect of your business runs smoothly and efficiently.
API Access
Has API
API Access
Has API
Integrations
Agoda
Amazon Web Services (AWS)
Booking.com
Expedia
Google Cloud Platform
Integrations
Agoda
Amazon Web Services (AWS)
Booking.com
Expedia
Google Cloud Platform
Pricing Details
$3 per month
Free Trial
Free Version
Pricing Details
$99.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Amadeus Hospitality
Founded
1987
Country
United States
Website
www.amadeus-hospitality.com/service-optimization-software/hotsos/
Vendor Details
Company Name
Hotel Race
Founded
2017
Country
United Kingdom
Website
hotelrace.com
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental