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Description
HotSOS, developed by Amadeus Hospitality, is a software solution aimed at improving hotel management and enhancing guest experiences. It facilitates better communication and task coordination among hotel personnel, allowing for prompt attention to guest inquiries, maintenance problems, and cleaning services. Through the automation of service processes and the provision of immediate updates, HotSOS contributes to more efficient hotel operations, lowers operational expenses, and elevates the overall guest experience. Additionally, the software offers data-driven analytics that empower hotel managers to track key performance indicators and make strategic choices to refine service delivery. This comprehensive approach not only streamlines day-to-day activities but also fosters a culture of excellence within the hospitality industry.
Description
All-in-one hotel ERP that can be used for independent hotels, chain and group hotels, resorts and boutique hotels, clubs and restaurants. FortuneNext 7.0 allows for simpler and more efficient operations across all departments of a hospitality organization. FortuneNext 7.0, with 13 integrated operational modules is the most complete PMS and best choice for the hospitality industry. You can easily manage single or group reservations by using room type, room rack-based reservation, and guest management. Facilitates housekeeping and concierge services, as well as faster check-in/out. You can set up your own table layout and you can manage restaurant operations from the table layout screen. Integration with Front Office for billing, room service, and FX GeM allows for seamless contactless experiences.
API Access
Has API
API Access
Has API
Integrations
Bingoforge
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Revseed
Integrations
Bingoforge
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Revseed
Pricing Details
$3 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Amadeus Hospitality
Founded
1987
Country
United States
Website
www.amadeus-hospitality.com/service-optimization-software/hotsos/
Vendor Details
Company Name
IDS NEXT
Founded
1987
Country
India
Website
www.idsnext.com
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental