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Description
HotSOS, developed by Amadeus Hospitality, is a software solution aimed at improving hotel management and enhancing guest experiences. It facilitates better communication and task coordination among hotel personnel, allowing for prompt attention to guest inquiries, maintenance problems, and cleaning services. Through the automation of service processes and the provision of immediate updates, HotSOS contributes to more efficient hotel operations, lowers operational expenses, and elevates the overall guest experience. Additionally, the software offers data-driven analytics that empower hotel managers to track key performance indicators and make strategic choices to refine service delivery. This comprehensive approach not only streamlines day-to-day activities but also fosters a culture of excellence within the hospitality industry.
Description
ChartsBeds provides an unparalleled platform for overseeing all facets of your hospitality enterprise through a singular, user-friendly cloud interface. You can easily manage your pricing and availability from any location, monitor guest satisfaction in real-time, connect seamlessly with your OTAs, manage your property's housekeeping, offer special promotions through your online booking system, track competitor pricing, and much more. The responsive design of the website enhances direct sales, allowing you to visualize your sales funnel, conversion rates, and identify any sales obstacles. Additionally, a comprehensive price comparison feature enables you to analyze your competitors more effectively. The Customer Feedback module empowers you to gather insights from your guests at any point during their stay, facilitating prompt responses to their needs. This all-in-one solution not only streamlines operations but also elevates the overall guest experience, ensuring that your hospitality business thrives in a competitive market.
API Access
Has API
API Access
Has API
Integrations
Duve
Pricing Details
$3 per month
Free Trial
Free Version
Pricing Details
$74 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Amadeus Hospitality
Founded
1987
Country
United States
Website
www.amadeus-hospitality.com/service-optimization-software/hotsos/
Vendor Details
Company Name
ChartsBeds
Founded
1998
Country
Ireland
Website
chartsbeds.com
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental