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Description
HotSOS, developed by Amadeus Hospitality, is a software solution aimed at improving hotel management and enhancing guest experiences. It facilitates better communication and task coordination among hotel personnel, allowing for prompt attention to guest inquiries, maintenance problems, and cleaning services. Through the automation of service processes and the provision of immediate updates, HotSOS contributes to more efficient hotel operations, lowers operational expenses, and elevates the overall guest experience. Additionally, the software offers data-driven analytics that empower hotel managers to track key performance indicators and make strategic choices to refine service delivery. This comprehensive approach not only streamlines day-to-day activities but also fosters a culture of excellence within the hospitality industry.
Description
Broadband Hospitality (BBH) serves as your all-encompassing partner in hospitality technology solutions, providing a seamless, integrated service for hotels, resorts, casinos, senior living facilities, apartment complexes, and student housing. We offer a cohesive platform that encompasses a wide range of technological services, aimed at boosting efficiency and minimizing expenses. Our offerings are customized to meet your unique requirements and budget, promoting a cooperative and economical strategy. Rather than merely acting as a vendor, we position ourselves as your dedicated partner, focused on achieving outstanding outcomes for both your residents and guests. Consider us your primary resource for hospitality technology, delivering round-the-clock support, simplified billing, and a hassle-free experience. With more than three decades of specialized knowledge in the sectors we cater to, we bring unmatched proficiency and insight to your operations. Furthermore, our solid partnerships with top technology providers guarantee that you receive the most effective solutions tailored for your property’s needs. This commitment to excellence enables us to continually adapt and improve, ensuring your success in an ever-evolving industry.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Infrasys POS
No
Pricing Details
$3 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Amadeus Hospitality
Founded
1987
Country
United States
Website
www.amadeus-hospitality.com/service-optimization-software/hotsos/
Vendor Details
Company Name
Broadband Hospitality
Founded
1993
Country
United States
Website
broadbandhospitality.com
