Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
HotSOS, developed by Amadeus Hospitality, is a software solution aimed at improving hotel management and enhancing guest experiences. It facilitates better communication and task coordination among hotel personnel, allowing for prompt attention to guest inquiries, maintenance problems, and cleaning services. Through the automation of service processes and the provision of immediate updates, HotSOS contributes to more efficient hotel operations, lowers operational expenses, and elevates the overall guest experience. Additionally, the software offers data-driven analytics that empower hotel managers to track key performance indicators and make strategic choices to refine service delivery. This comprehensive approach not only streamlines day-to-day activities but also fosters a culture of excellence within the hospitality industry.
Description
Our industry-leading hospitality solutions are designed to enhance efficiency for both staff and guests, ultimately elevating the entire customer experience. These scalable products cater to a diverse range of establishments, from small hotels to large resorts, cruise ships, public facilities, and corporate offices, regardless of whether services are managed internally or outsourced. The Certify housekeeping tool serves as a comprehensive management system for your housekeeping team, allowing for the digitalization of cleaning and inspection tasks across all rooms and communal spaces. This solution streamlines operations by automating, monitoring, and reporting on housekeeping activities to ensure compliance with industry standards. Additionally, the Fácil check-in offers an innovative holographic kiosk, providing guests with a unique and memorable hotel experience. Our self-service kiosks can be customized with your hotel’s branding and seamlessly integrated into your existing systems, allowing for a personalized touch that enhances your lobby's atmosphere. By incorporating these advanced tools, you can create a truly distinctive and engaging environment for your guests.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Infrasys POS
No
Pricing Details
$3 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Amadeus Hospitality
Founded
1987
Country
United States
Website
www.amadeus-hospitality.com/service-optimization-software/hotsos/
Vendor Details
Company Name
Arribatec
Founded
2015
Country
Norway
Website
www.arribatec.com/hospitality/