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features
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support

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Description

The Amadeus Central Reservation System (CRS) is an advanced tool crafted to oversee hotel availability, pricing, and inventory from a unified interface. This platform facilitates improved pricing strategies and inventory oversight, enabling hotels to optimize their revenue management and boost operational productivity. Thanks to its API-first design, Amadeus CRS integrates effortlessly with external systems and accommodates growth, permitting hotels to enhance or change features without interfering with their current operations. Additionally, it offers the adaptability for localized modifications while upholding corporate uniformity, making it an ideal choice for large hotel chains that have varied requirements. In summary, the system not only increases efficiency but also empowers hotels to stay competitive in a dynamic market.

Description

Welcome serves as the core of the accommodation facility, acting as the primary system for conducting and overseeing all operations. Front office tasks, ranging from quotations to checkouts, can be executed through a straightforward and user-friendly interface. Additionally, back office processes are efficiently managed due to software tools that enable centralized control over all hardware devices and building automation systems within the hotel. Furthermore, when set up in multi-property mode, the software provides a consolidated view of availability and tape charts for various properties, facilitating straightforward entry or modification of reservations across all businesses. The reservation management process, from initial inquiries to the final checkout, remains both simple and intuitive, with numerous automated features designed to enhance front office efficiency while significantly reducing the likelihood of errors. This integration not only improves operational efficiency but also enhances the overall guest experience by streamlining communication and service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure Linux Yes 
CanopyDeploy Yes 
Cendyn CMS Yes 
Cendyn Proposals Yes 
Cendyn Revintel Yes 
FX-Port Yes 
Glowing Yes 
IDeaS G3 RMS Yes 
Ink DCS Yes 
Inn-Flow Yes 
Loopon Yes 
Lybra Assistant No 
MyStay Yes 
Oaky Yes 
RateBoard No 
Tide Yes 
TokyDigital No 
Vikey No 
mTrip Yes 
unTill Yes 

Integrations

Azure Linux No 
CanopyDeploy No 
Cendyn CMS No 
Cendyn Proposals No 
Cendyn Revintel No 
FX-Port No 
Glowing No 
IDeaS G3 RMS No 
Ink DCS No 
Inn-Flow No 
Loopon No 
Lybra Assistant Yes 
MyStay No 
Oaky No 
RateBoard Yes 
Tide No 
TokyDigital Yes 
Vikey Yes 
mTrip No 
unTill No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Amadeus

Founded

1987

Country

Spain

Website

www.amadeus-hospitality.com/amadeus-central-reservation-system/

Vendor Details

Company Name

Passepartout

Founded

1989

Country

San Marino

Website

www.passepartoutsoftware.com/software/horeca/hotels

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property No 
Vacation Rental No 

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support Yes 
Group Reservations Yes 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management Yes 
Loyalty Program No 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental No 

Online Banking

Brokerage No 
Cash Management No 
Chat / Messaging No 
Credit Card Management No 
Electronic Statements No 
Fraud Detection No 
Loan Management No 
Marketing Automation No 
Retail Banking No 
Single Sign On No 
Transaction Monitoring No 

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

Revenue Management

Competitor Analysis No 
Dynamic Pricing No 
For Airlines No 
For Hospitality Industry No 
Forecasting No 
Inventory Control No 
Price Optimization No 
Recommendation Engine No 
Yield Management No 

Alternatives

Alternatives

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