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Description

The Amadeus Central Reservation System (CRS) is an advanced tool crafted to oversee hotel availability, pricing, and inventory from a unified interface. This platform facilitates improved pricing strategies and inventory oversight, enabling hotels to optimize their revenue management and boost operational productivity. Thanks to its API-first design, Amadeus CRS integrates effortlessly with external systems and accommodates growth, permitting hotels to enhance or change features without interfering with their current operations. Additionally, it offers the adaptability for localized modifications while upholding corporate uniformity, making it an ideal choice for large hotel chains that have varied requirements. In summary, the system not only increases efficiency but also empowers hotels to stay competitive in a dynamic market.

Description

The requirements of hoteliers for a property management system are extensive, encompassing the orchestration of hotel operations, management of guest preferences, control over room inventory and rates, and an ongoing evolution while ensuring data security. In response to these needs, Oracle Hospitality has developed the OPERA Cloud property management solution. This mobile-friendly PMS streamlines IT processes and centralizes information, allowing for easy access from anywhere, at any time. Featuring an open architecture along with built-in integration services and an open API, OPERA Cloud fosters innovation and caters to the diverse demands of hotels, ultimately transforming the guest experience. Specifically designed for hotel operations, this cloud-based PMS solution offers essential features that accommodate hotels of varying sizes and complexities. By liberating front desk staff from a fixed location, the system enables service to guests throughout the property, which significantly reduces check-in and check-out durations. Furthermore, the platform enhances operational efficiency by equipping staff with real-time updates, ensuring that hotels can adapt swiftly to guest needs.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Inn-Flow Yes 
Loopon Yes 
Aiello TMS Pro No 
BOTSHOT No 
Boulevard No 
Bowo No 
CanopyDeploy Yes 
FX-Port Yes 
IDeaS G3 RMS Yes 
Ink DCS Yes 
Key Data Yes 
MyStay Yes 
Oaky Yes 
Oobeo No 
Oracle Cloud Infrastructure No 
Runnr.ai No 
Squirrel POS No 
Superbutler No 
Tripsy Yes 

Integrations

Inn-Flow Yes 
Loopon Yes 
Aiello TMS Pro Yes 
BOTSHOT Yes 
Boulevard Yes 
Bowo Yes 
CanopyDeploy No 
FX-Port No 
IDeaS G3 RMS No 
Ink DCS No 
Key Data No 
MyStay No 
Oaky No 
Oobeo Yes 
Oracle Cloud Infrastructure Yes 
Runnr.ai Yes 
Squirrel POS Yes 
Superbutler Yes 
Tripsy No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Amadeus

Founded

1987

Country

Spain

Website

www.amadeus-hospitality.com/amadeus-central-reservation-system/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/industries/hospitality/hotel-property-management/products/hotel-management-software/

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property No 
Vacation Rental No 

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support Yes 
Group Reservations Yes 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking No 

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

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