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features
design
support

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Description

The Amadeus Central Reservation System (CRS) is an advanced tool crafted to oversee hotel availability, pricing, and inventory from a unified interface. This platform facilitates improved pricing strategies and inventory oversight, enabling hotels to optimize their revenue management and boost operational productivity. Thanks to its API-first design, Amadeus CRS integrates effortlessly with external systems and accommodates growth, permitting hotels to enhance or change features without interfering with their current operations. Additionally, it offers the adaptability for localized modifications while upholding corporate uniformity, making it an ideal choice for large hotel chains that have varied requirements. In summary, the system not only increases efficiency but also empowers hotels to stay competitive in a dynamic market.

Description

Enjay CRM offers the versatility to be deployed on various platforms including our cloud, public cloud, or private cloud, and it can even be set up on your own servers. When opting for server deployment, we supply a secure, optimized, and fortified operating system to ensure the CRM software operates smoothly. For optimal performance and security, Enjay CRM is hosted at some of the largest data centers in India. Additionally, robust Disaster Recovery (DR) measures are in place at alternative data centers to ensure uninterrupted business operations. Data access is carefully controlled through Firewalls, with security managed by experienced professionals. Built-in data access control features, both at the user and group levels, enhance security further. We also provide comprehensive agreements such as NDAs, SLAs, and a privacy policy to guarantee the safety of your business information. Enjay CRM is crafted with both flexibility and scalability in mind, accommodating the needs of your growing organization. Furthermore, guests and travelers can directly approach the hotel to inquire or make bookings, which are seamlessly integrated into the CRM by your booking staff, ensuring a smooth workflow.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ArpónWin Surfing Yes 
Azure Linux Yes 
CanopyDeploy Yes 
Cendyn CMS Yes 
Cendyn Guestrev Yes 
Cendyn Proposals Yes 
Cendyn Revintel Yes 
FX-Port Yes 
FairPlanner Yes 
Glowing Yes 
IDeaS G3 RMS Yes 
Innspire Yes 
Key Data Yes 
Loopon Yes 
MyStay Yes 
Oaky Yes 
Tide Yes 
WhatsApp No 
mTrip Yes 
unTill Yes 

Integrations

ArpónWin Surfing No 
Azure Linux No 
CanopyDeploy No 
Cendyn CMS No 
Cendyn Guestrev No 
Cendyn Proposals No 
Cendyn Revintel No 
FX-Port No 
FairPlanner No 
Glowing No 
IDeaS G3 RMS No 
Innspire No 
Key Data No 
Loopon No 
MyStay No 
Oaky No 
Tide No 
WhatsApp Yes 
mTrip No 
unTill No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Amadeus

Founded

1987

Country

Spain

Website

www.amadeus-hospitality.com/amadeus-central-reservation-system/

Vendor Details

Company Name

Enjay IT Solutions

Founded

2007

Country

India

Website

www.enjayworld.com/enjaycrm/

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property No 
Vacation Rental No 

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support Yes 
Group Reservations Yes 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Alternatives

Alternatives

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