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support

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Description

The Amadeus Central Reservation System (CRS) is an advanced tool crafted to oversee hotel availability, pricing, and inventory from a unified interface. This platform facilitates improved pricing strategies and inventory oversight, enabling hotels to optimize their revenue management and boost operational productivity. Thanks to its API-first design, Amadeus CRS integrates effortlessly with external systems and accommodates growth, permitting hotels to enhance or change features without interfering with their current operations. Additionally, it offers the adaptability for localized modifications while upholding corporate uniformity, making it an ideal choice for large hotel chains that have varied requirements. In summary, the system not only increases efficiency but also empowers hotels to stay competitive in a dynamic market.

Description

Amadeus Delphi stands out as a premier software solution for sales and catering, specifically crafted to streamline event management in hotels and boost group sales. This platform works in perfect harmony with Salesforce CRM, offering a rapid interface that significantly enhances the productivity of sales teams. With Delphi, hotels can effortlessly oversee leads, monitor group reservations, develop proposals, and produce contracts. It is equipped with robust tools for reporting, collaboration, and contact management, enabling hotels to elevate conversion rates, shorten booking durations, and foster enduring relationships with clients. Designed to cater to various types of hotels, Delphi simplifies operational workflows, enriches customer interactions, and propels revenue expansion. Additionally, its user-friendly interface ensures that staff can quickly adapt, maximizing the benefits of the software for improved overall performance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

IDeaS G3 RMS Yes 
ArpónWin Surfing Yes 
Azure Linux Yes 
CanopyDeploy Yes 
Cendyn Guestrev Yes 
Cendyn Proposals Yes 
Cendyn Revintel Yes 
FX-Port Yes 
FairPlanner Yes 
Inn-Flow Yes 
Innspire Yes 
Key Data Yes 
Loopon Yes 
MeetingPackage No 
MyStay Yes 
Oaky Yes 
Sertifi No 
Tide Yes 
Tripsy Yes 
mTrip Yes 

Integrations

IDeaS G3 RMS Yes 
ArpónWin Surfing No 
Azure Linux No 
CanopyDeploy No 
Cendyn Guestrev No 
Cendyn Proposals No 
Cendyn Revintel No 
FX-Port No 
FairPlanner No 
Inn-Flow No 
Innspire No 
Key Data No 
Loopon No 
MeetingPackage Yes 
MyStay No 
Oaky No 
Sertifi Yes 
Tide No 
Tripsy No 
mTrip No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$120.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Amadeus

Founded

1987

Country

Spain

Website

www.amadeus-hospitality.com/amadeus-central-reservation-system/

Vendor Details

Company Name

Amadeus

Founded

1987

Country

Spain

Website

www.amadeus-hospitality.com/sales-catering-software/delphi/

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property No 
Vacation Rental No 

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support Yes 
Group Reservations Yes 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking No 

Product Features

Catering

Banquet Management Yes 
Billing & Invoicing No 
Booking Management Yes 
Calendar Management Yes 
Contract Management No 
Costing No 
Customer Database Yes 
Event Management Yes 
Facility Management No 
Inventory Management No 
Kitchen / Menu Management No 
Order Management No 
Quote Management Yes 
Recipe Management No 
Waitstaff Management Yes 

Event Management

Attendee Management No 
Badge Management No 
Conferences / Conventions No 
Exhibit / Vendor Management No 
Gamification No 
Room Block Management No 
Social Media Promotion No 
Sponsorship Management No 
Surveys & Feedback No 
Ticketing No 
Volunteer Management No 
Weddings / Parties No 

Alternatives

Alternatives

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