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ease
features
design
support

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Description

Amadeus Agency360 is a tailored business intelligence platform designed to equip hotels with in-depth insights into the booking trends of travel agencies worldwide, thereby enhancing their capability to understand, target, and expand their agency operations. It grants access to an extensive database that encompasses travel agent bookings across all four primary global distribution systems, enabling hotels to scrutinize which agencies are reserving their accommodations, the timing of these bookings, and the rates being offered. This combination of forward-looking and historical insights allows hotels to pinpoint their most productive agencies, track their market share, and uncover fresh business prospects within the travel agency sector. The platform features user-friendly dashboards and customizable reporting options, which empower hotels to segment information based on geographic areas, specific agencies, corporate accounts, and additional criteria. Consequently, sales and marketing teams gain the essential resources to focus their outreach efforts and enhance their relationships with travel agencies, ultimately supporting business growth. As a result, Amadeus Agency360 stands out as an invaluable tool for hotels aiming to optimize their agency partnerships and drive increased revenue.

Description

Zurich Systems is a technology provider focused on hotel solutions, particularly in Global Distribution System (GDS) reservations as well as channel management for various types of accommodations, including independent hotels, hotel groups, inns, and resorts. With their GDS service, they link properties to more than 500,000 travel agents globally and a variety of corporate booking platforms, allowing for an extensive market presence. Noteworthy aspects of their service include the ability to activate GDS access within 48 hours, the absence of setup and monthly fees, no minimum payment obligations, and a lack of long-term contracts. The business model they utilize is performance-driven, meaning hotels receive payments only after guests have checked out. Furthermore, Zurich Systems boasts compatibility with over 60 channel managers and property management systems, and provides an easy-to-use web-based control panel for managing rates and availability efficiently. They also offer additional services such as complimentary corporate and net rate agreement setups, consortia/RFP/Lanyon services, and travel agency commission processing settlements at no extra charge, ensuring a comprehensive support system for their clients. This approach not only simplifies hotel management but also enhances revenue opportunities for their customers, making Zurich Systems a pivotal player in the hotel technology landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amadeus Demand360 Yes 

Integrations

Amadeus Demand360 No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Amadeus Hospitality

Founded

1987

Country

United States

Website

www.amadeus-hospitality.com/solutions/business-intelligence/agency360/

Vendor Details

Company Name

Zurich Systems

Founded

2006

Website

www.zurichsystems.com

Product Features

Travel Agency

Central Reservation System No 
Customer Database No 
Flight Booking No 
GDS / OTA Integration No 
Itinerary Creation No 
Marketing Management No 
Payment Processing No 
Promotions Management No 
Quote Management No 
Rental Car Reservations No 
Single / Group Reservations No 

Product Features

Hotel Channel Management

Inventory Management No 
Kill Switch No 
Promotions Management No 
Rate Management No 
Reservations Management No 
Restriction Management No 

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