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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Begin your journey with a complimentary account and take advantage of all the essential features required to establish, manage, and expand your Etsy shop. Alura has been designed specifically for Etsy sellers, and you can join the community of thousands who rely on Alura to enhance their business. Whether you are a newcomer or a seasoned shop owner, we are committed to supporting you every step of the way. Feel free to reach out to us whenever you need assistance. Alura serves as a comprehensive platform tailored for selling on Etsy. Equip your business for success by utilizing the complete suite of features available to oversee and grow your Etsy shop effectively. Our purpose is to offer straightforward yet powerful tools and resources that facilitate your success in selling on Etsy. We aim to enable you to transform your passions into profitable products. Conducting Etsy keyword research involves identifying keywords that have low competition but high demand. Our data is reliable and sourced directly from Etsy itself. If you're in search of additional keyword ideas, our keyword tool provides a plethora of suggestions along with insights such as views, favorites, competition levels, and estimated sales for each keyword. This way, you can strategically optimize your listings and enhance your shop’s visibility in the marketplace.

Description

ReplyDesk is a complete multichannel ecommerce helpdesk solution, designed to enable sellers to manage all their pre- and post-sale service from a single platform. With integration for the internet's leading marketplaces like Amazon and eBay, shopping carts like WooCommerce and Shopify, social media platforms like Facebook and Instagram, and email services like Gmail and Yahoo, ReplyDesk aggregates all your customer support channels into a single inbox. ReplyDesk also helps you stay on top of your customer service with essential help desk tools like SLA timers, AI-generated and optimized replies, automated help desk features, and a multichannel order management platform for managing orders from all channel in one place.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Etsy Yes 
Amazon No 
Instagram No 
Shopify No 
eBay No 

Integrations

Etsy Yes 
Amazon Yes 
Instagram Yes 
Shopify Yes 
eBay Yes 

Pricing Details

$13.99 per month
Free Trial No 
Free Version Yes 

Pricing Details

$0
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Alura

Country

United States

Website

www.alura.io

Vendor Details

Company Name

ReplyDesk

Founded

2020

Country

Israel

Website

replydesk.com

Product Features

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

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