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features
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support

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Description

Altitude is a comprehensive smart hotel platform designed to streamline the operational process, equipping you with essential tools for success. Empower Our goal is to reduce the burden of manual management, enabling the hospitality sector to achieve results across all dimensions of their operations. We advocate that success doesn't hinge on extravagant features; rather, it stems from providing budget-friendly solutions that attract guests, foster growth, and are straightforward to oversee. Escalate Enhance your business's potential with simple solutions that empower guests to tailor their stay experience. Allow your patrons to influence additional revenue through upselling, cross-selling, service orders, and direct bookings, thereby increasing profitability. Engage Establish a connection with your guests at any moment using real-time communication tools like SMS messaging, push notifications, and service requests. Our contactless mobile and web portal tools allow guests to discover your hotel long before their arrival, creating a seamless and engaging experience from the start. Additionally, this level of interaction can significantly improve guest satisfaction and loyalty, encouraging repeat visits.

Description

Each year, our platform sees one billion interactions with guests, and it is the responsibility of the Crave data team to transform this extensive data into practical insights for our clients. Data not only fuels our innovation efforts but also offers essential insights that help us comprehend guest preferences, enabling us to provide personalized service. To explore how our data capabilities can optimize your strategies for data and guest services, connect with team Crave. Our platform is designed to effectively meet the requirements of both large hotel chains and single properties, with the majority of its functionalities hosted on AWS. Developed specifically for the hospitality sector, the Crave platform is a proprietary system that has evolved over the years to enhance digital services offered to guests. Additionally, the platform boasts advanced security measures and adheres to stringent data regulations, including GDPR and various regional data laws, ensuring that client information remains safe and compliant. By choosing Crave, clients can leverage our expertise to improve their operational efficiency and guest satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adyen No 
Agilysys InfoGenesis No 
Clarity Hotel Manager Yes 
Deliverect No 
Google Workspace Yes 
GuestCentrix Yes 
Hapi Yes 
Microsoft 365 Yes 
OpenTable No 
Oracle MICROS POS No 
Protel Cloud PMS Yes 
Quore No 
RMS Cloud Yes 
SONIFI No 
Silverware No 
Stripe Yes 
SwiftPOS Yes 
Video RTC Yes 
Virdee No 

Integrations

Adyen Yes 
Agilysys InfoGenesis Yes 
Clarity Hotel Manager No 
Deliverect Yes 
Google Workspace No 
GuestCentrix No 
Hapi No 
Microsoft 365 No 
OpenTable Yes 
Oracle MICROS POS Yes 
Protel Cloud PMS No 
Quore Yes 
RMS Cloud No 
SONIFI Yes 
Silverware Yes 
Stripe No 
SwiftPOS No 
Video RTC No 
Virdee Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Altitude

Founded

2019

Country

New Zealand

Website

www.altitudehq.com

Vendor Details

Company Name

Crave Interactive

Founded

2009

Country

United Kingdom

Website

craveinteractive.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM No 
Catering No 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration No 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program No 
Maintenance Management Yes 
Marketing Automation No 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property No 
Vacation Rental Yes 

Product Features

Alternatives

Alternatives