Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Efficiently oversee the configuration and backup of network devices with AlterPoint, an on-premise network management solution. The core offering of AlterPoint is Network Authority Automation, supplemented by two optional products: Enterprise CMDB (eCMDB) and Lifecycle. Network Engineers utilize this tool to modify configurations for routers, switches, repeaters, bridges, and gateways, while also ensuring device configurations are backed up and scripts are created for security management and configuration changes. Our top priority is customer satisfaction, which is why we have developed the IgniteTech Customer Support Program. This program features three distinct service tiers: Platinum, Gold, and Standard. The Platinum Support tier is designed for our most engaged and demanding clients, providing the broadest range of services along with the highest level of priority for resolving critical issues. Additionally, we aim to enhance your investment through IgniteTech’s Consulting Services, tailored to maximize your operational efficiency and effectiveness. This comprehensive support structure is essential for ensuring that your network management needs are met with excellence.
Description
Designed specifically for the public sector's consultation requirements, SmartConsultations enables you to effortlessly create consultations, manage participants, and analyze and publish results in a swift and secure manner. This solution is not only cost-effective for your public engagement initiatives but also prioritizes user experience by placing you at the forefront of our design process, collaborating with clients to develop a management system that is rich in features and easy to use with minimal training. Your consultations are inherently responsive and accessible, facilitating quick and easy participation from a diverse range of the public, thus maximizing feedback collection. Furthermore, all aspects of your consultations, including content and documentation, can be accessed and managed through a single, user-friendly portal that operates seamlessly with just a web browser, making it ideal for team collaboration. With its intuitive design, SmartConsultations ensures that teams can adopt the system rapidly and efficiently without the need for extensive training.
API Access
Has API
No
API Access
Has API
No
Integrations
Synoptos
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
IngiteTech
Founded
2000
Country
United States
Website
ignitetech.com/softwarelibrary/alterpoint
Vendor Details
Company Name
SmartConsultations
Country
United Kingdom
Website
www.smartconsultations.co.uk
Product Features
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
Yes
Scheduling
No
Software Inventory
No
User Activity Monitoring
No
Network Monitoring
Bandwidth Monitoring
No
Baseline Manager
No
Diagnostic Tools
No
IP Address Monitoring
No
Internet Usage Monitoring
No
Real Time Analytics
No
Resource Management
No
SLA Monitoring
No
Server Monitoring
No
Uptime Monitoring
No
Web Traffic Reporting
No
Product Features
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No