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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Aloha Essentials POS by NCR Voyix is a robust, all-in-one point-of-sale system designed to streamline restaurant operations from the front-of-house to the back-of-house. It offers seamless integration with online ordering, in-depth reporting and analytics, and built-in customer engagement tools like marketing and loyalty programs. With access to over 250 certified solution partners, restaurants can easily adapt to changing guest expectations, including contactless dining and off-premise services. The platform provides real-time insights, enabling operators to manage costs, track performance, and forecast sales from anywhere. Backed by 24/7 customer support, Aloha Essentials POS is a scalable solution ideal for restaurants looking to enhance efficiency and improve the dining experience.

Description

Transform guest feedback into actionable insights that boost your revenue. Discover the sentiments of your on- and off-premises customers, swiftly address any concerns, increase your 5-star ratings, and simplify the process of gaining insights and enhancing customer retention. Collect valuable customer data across all your locations, regardless of the interaction method—be it third-party delivery or online orders. Measure satisfaction with an efficiency that surpasses traditional methods by 18 times. With Ovation’s customer chat platform, your team can quickly engage with guests to address their issues and win them back in real-time. Foster customer delight through prompt communication, proving to be 16 times more effective in managing conversations than relying on online reviews. Utilize our advanced machine learning algorithms to pinpoint areas for improvement both on-site and off-site. Additionally, gain a deeper understanding of individual customer preferences, allowing your marketing team to tailor strategies based on specific behavioral traits and enhance overall engagement. This holistic approach not only improves customer satisfaction but also drives loyalty and long-term revenue growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

7shifts Yes 
AnyConnector Yes 
Atlas Direct Tips Yes 
Checkmate Yes 
Flexa Yes 
IT Retail POS Yes 
Incentivio No 
Mosaic by MethodWorx No 
Olo No 
Push Operations Yes 
QuickBooks Online Yes 
RetailMetrix Yes 
Shogo Yes 
SynergySuite Yes 
Xero Yes 
Yellow Dog Inventory Yes 
eCard Systems Yes 

Integrations

7shifts No 
AnyConnector No 
Atlas Direct Tips No 
Checkmate No 
Flexa No 
IT Retail POS No 
Incentivio Yes 
Mosaic by MethodWorx Yes 
Olo Yes 
Push Operations No 
QuickBooks Online No 
RetailMetrix No 
Shogo No 
SynergySuite No 
Xero No 
Yellow Dog Inventory No 
eCard Systems No 

Pricing Details

$79.00/month/user
Each additional device: $19 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$149 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

NCR Voyix

Founded

1884

Country

United States

Website

www.ncrvoyix.com/restaurant/aloha-essentials-pos

Vendor Details

Company Name

Ovation

Founded

2017

Country

United States

Website

www.ovationup.com

Product Features

Bar POS

Cash Drawer Management Yes 
Employee Management Yes 
Gift Card Management Yes 
Inventory Control Yes 
Loyalty Program Yes 
Separate Checks Yes 
Split Checks Yes 
Tips Management Yes 

Convenience Store

Deli / Restaurant Management Yes 
Employee Management Yes 
Fuel Management No 
Fuel POS No 
Grocery POS Yes 
Inventory Management Yes 
Lottery Management No 
Loyalty Program Yes 
Multi-Store Yes 
Price Book Yes 
Retail Management Yes 
Single Store Yes 

Point of Sale

Barcode Scanning Yes 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS Yes 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration No 

Restaurant POS

Delivery Management Yes 
Gift Card Management Yes 
Inventory Management Yes 
Loyalty Program Yes 
Mobile Access Yes 
Online Ordering No 
Order Management Yes 
Reporting/Analytics Yes 
Separate Checks Yes 
Split Checks Yes 
Table Management Yes 
Tips Management Yes 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

SMS Survey

Alerts / Notifications No 
Analytics / Reporting No 
Audience Targeting No 
Campaign Management No 
Contact Management No 
Customizable Templates No 
Keyword Tracking No 
MMS No 
Mass Texting No 
Message Personalization No 
Scheduled Messaging No 
Survey Builder No 
Template Management No 

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