Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Aloha Essentials POS by NCR Voyix is a robust, all-in-one point-of-sale system designed to streamline restaurant operations from the front-of-house to the back-of-house. It offers seamless integration with online ordering, in-depth reporting and analytics, and built-in customer engagement tools like marketing and loyalty programs. With access to over 250 certified solution partners, restaurants can easily adapt to changing guest expectations, including contactless dining and off-premise services. The platform provides real-time insights, enabling operators to manage costs, track performance, and forecast sales from anywhere. Backed by 24/7 customer support, Aloha Essentials POS is a scalable solution ideal for restaurants looking to enhance efficiency and improve the dining experience.
Description
Transform guest feedback into actionable insights that boost your revenue. Discover the sentiments of your on- and off-premises customers, swiftly address any concerns, increase your 5-star ratings, and simplify the process of gaining insights and enhancing customer retention. Collect valuable customer data across all your locations, regardless of the interaction method—be it third-party delivery or online orders. Measure satisfaction with an efficiency that surpasses traditional methods by 18 times. With Ovation’s customer chat platform, your team can quickly engage with guests to address their issues and win them back in real-time. Foster customer delight through prompt communication, proving to be 16 times more effective in managing conversations than relying on online reviews. Utilize our advanced machine learning algorithms to pinpoint areas for improvement both on-site and off-site. Additionally, gain a deeper understanding of individual customer preferences, allowing your marketing team to tailor strategies based on specific behavioral traits and enhance overall engagement. This holistic approach not only improves customer satisfaction but also drives loyalty and long-term revenue growth.
API Access
Has API
No
API Access
Has API
No
Integrations
7shifts
Yes
AnyConnector
Yes
Atlas Direct Tips
Yes
Checkmate
Yes
Flexa
Yes
IT Retail POS
Yes
Incentivio
No
Mosaic by MethodWorx
No
Olo
No
Push Operations
Yes
Integrations
7shifts
No
AnyConnector
No
Atlas Direct Tips
No
Checkmate
No
Flexa
No
IT Retail POS
No
Incentivio
Yes
Mosaic by MethodWorx
Yes
Olo
Yes
Push Operations
No
Pricing Details
$79.00/month/user
Each additional device: $19 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$149 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
NCR Voyix
Founded
1884
Country
United States
Website
www.ncrvoyix.com/restaurant/aloha-essentials-pos
Vendor Details
Company Name
Ovation
Founded
2017
Country
United States
Website
www.ovationup.com
Product Features
Bar POS
Cash Drawer Management
Yes
Employee Management
Yes
Gift Card Management
Yes
Inventory Control
Yes
Loyalty Program
Yes
Separate Checks
Yes
Split Checks
Yes
Tips Management
Yes
Convenience Store
Deli / Restaurant Management
Yes
Employee Management
Yes
Fuel Management
No
Fuel POS
No
Grocery POS
Yes
Inventory Management
Yes
Lottery Management
No
Loyalty Program
Yes
Multi-Store
Yes
Price Book
Yes
Retail Management
Yes
Single Store
Yes
Point of Sale
Barcode Scanning
Yes
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
Yes
Discount Management
Yes
Electronic Signature
Yes
Gift Card Management
Yes
Loyalty Program
No
Multi-Location
Yes
Restaurant POS
Yes
Retail POS
Yes
Returns Management
Yes
eCommerce Integration
No
Restaurant POS
Delivery Management
Yes
Gift Card Management
Yes
Inventory Management
Yes
Loyalty Program
Yes
Mobile Access
Yes
Online Ordering
No
Order Management
Yes
Reporting/Analytics
Yes
Separate Checks
Yes
Split Checks
Yes
Table Management
Yes
Tips Management
Yes
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
SMS Survey
Alerts / Notifications
No
Analytics / Reporting
No
Audience Targeting
No
Campaign Management
No
Contact Management
No
Customizable Templates
No
Keyword Tracking
No
MMS
No
Mass Texting
No
Message Personalization
No
Scheduled Messaging
No
Survey Builder
No
Template Management
No