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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Almo Chat is a customized chatbot powered by AI, specifically designed to leverage your content and knowledge base, including your website, documents, text, and Q&A. This innovative tool assists businesses in improving customer engagement while offering round-the-clock support and solutions to issues. Additionally, Almo Chat facilitates the gathering of user information and feedback to further refine services. By streamlining communication, it enhances overall customer satisfaction and fosters loyalty.

Description

Chatdesk offers an instant solution for aggregating and analyzing customer feedback across all communication channels, delivering detailed insights with minimal effort required. The traditional method of piecing together scattered feedback from various sources like emails, chats, social media, surveys, and reviews can be both tedious and inefficient. With Chatdesk, all your feedback is gathered in one centralized location, allowing you to easily identify trends and discover new growth opportunities. If you're searching for specific information, Chatdesk features a natural language search capability that enables you to sift through every message effortlessly. For a quick overview, our advanced machine learning tools create automatic summaries of feedback, making it simple to skim through vast amounts of data. Additionally, you can seamlessly export your findings to CSV format or integrate them into your data warehouse. By utilizing Chatdesk, you can significantly lower the volume of inbound calls, facilitating a swift transition for callers towards chat support and self-service solutions, ultimately enhancing customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

8x8 No 
AfterShip No 
Aircall No 
Bazaarvoice No 
ChatGPT Yes 
Delighted No 
Five9 No 
Freshdesk No 
Gorgias No 
Grasshopper No 
INSIDE No 
Intercom No 
Magento No 
RingCentral RingCX No 
Salesforce No 
XCALLY No 
Yotpo No 
Zendesk No 

Integrations

8x8 Yes 
AfterShip Yes 
Aircall Yes 
Bazaarvoice Yes 
ChatGPT No 
Delighted Yes 
Five9 Yes 
Freshdesk Yes 
Gorgias Yes 
Grasshopper Yes 
INSIDE Yes 
Intercom Yes 
Magento Yes 
RingCentral RingCX Yes 
Salesforce Yes 
XCALLY Yes 
Yotpo Yes 
Zendesk Yes 

Pricing Details

$19 per month
Free Trial Yes 
Free Version No 

Pricing Details

$99 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

IdeaMind Technologies

Founded

2023

Country

India

Website

www.almochat.com

Vendor Details

Company Name

Chatdesk

Founded

2016

Country

United States

Website

www.chatdesk.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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